Good customer service
Good customer service. My order came in a timely manner. A real person answers the phone and answers questions.
By Patricia N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,139 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
Good customer service. My order came in a timely manner. A real person answers the phone and answers questions.
By Patricia N.
We could not be happier with our Walkinpets wheelchair! Our order arrived quickly and was very well packaged. The instructions are very clear and it is a quality product.
By Andrea K.
Customer Service is excellent. They will return unused items after cleaning and try their best to size the item properly. Always a good experience with them. My best furry friend is totally disabled in his rear and has many disability aids from walkin pets
By Wayne
Fast delivery and a perfect fit for my little girl 😀
By Kate
This little item was so easy to use and made my Jack Russell so incredibly happy, we are back to walking over 3 mi everyday, it had been 3 months since we were able to go that far. So very glad I made this investment.
By Cynthia
Great product and customer service
By customer
Customer Service was extremely helpful in assisting me to get the correct parts to modify the wheels, which were donated, to fit my Cocker Spaniel. I am very grateful for their expertise, courtesy and assistance.
By Maria V.
Initially the wrong harness was sent and they made it right with no extra expense and even expedited the delivery
By Martin C.