Walkinpets Reviews | Read Customer Reviews of walkinpets.com

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Walkinpets Reviews | Read Customer Reviews of walkinpets.com

Walkinpets reviews

3,139 approved reviews, newest moderated first

Sep 13, 2022
Kinda heavy
The velcro vest fits nicely, and the hoop fits into it well. The hoop itself is heavier then I was expecting, especially for my small old dog. We’re practicing with it still, but wish the hoop was lighter.
By ALF
Response from Walkinpets· Sep 22, 2022
Thank you for posting a review about your recent order with Walkin Pets. We are so glad that the Velcro vest fits your pet well, however I am sorry to hear that the hoop is not quite light enough. Our team greatly appreciates and values customer feedback. We are always looking to make improvements so I will share this feedback with our design team. Should you need any assistance, our Customer Service team can be reached at [email protected] or by phone at 888-253-0777 Monday through Thursday from 8 AM to 6 PM EST, and Friday from 8 AM to 5 PM EST. Have a great day!
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Sep 13, 2022
Great products
Great products, very well made, wheel chairs very adjustable
By Perry L.
Response from Walkinpets· Oct 10, 2022
Hi There! Oh great! We are so happy to hear that you feel our products are of great quality and adjustability! It is one of our biggest goals at Walkin' Pets to create a well-crafted product that is still affordable and user friendly! Thank you for taking time out of your day to leave us this wonderful review. We truly appreciate it. If we can be of assistance in the future, please don't hesitate to reach out! Best, Olivia M.
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Sep 13, 2022
Some things were very difficult
Some things were very difficult. the info was Hard the front harness one .each new DVD Had something I could use . I think a little Only lady 85 years did petty good. Haven’t put Miss Pip in have wait till my son can heip. I can’t lift her
By Marlene W.
Response from Walkinpets· Sep 30, 2022
Hi Marlene, Thank you for taking the time to leave a review! We appreciate your honest feedback and are always here to answer any questions or to hear more about your journey with Miss Pip. Our customer service team is happy to help! Best, Olivia M.
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Sep 13, 2022
We were charged over $100 in duties and…
We were charged over $100 in duties and it is extremely difficult to use. Not happy at all
By Amy H.
Response from Walkinpets· Sep 23, 2022
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please ask for our CS Team Manager at (888) 253-0777
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Sep 13, 2022
Great service!
Truly genuine and awesome service. Very helpful!
By Pamela L.
Response from Walkinpets· Oct 10, 2022
Hi Pamela, Oh wow, customers like you make our day! The entire team at Walkin’ Pets works very hard to make sure our customers feel welcome, supported, and well equipped to use our products, as well as feel comfortable introducing them into the lives of their furry companions. We are so honored to be a part of helping to keep up an active and joyful lifestyle for your four-legged family members! Best, Olivia M.
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Sep 13, 2022
Great product
Great product. Helped dog walk much better on wood floors
By jesselalberts
Response from Walkinpets· Oct 10, 2022
Hi There! Oh great! We are so happy to hear that our products make a positive impact on your pets life- that is our whole purpose! Thank you for taking time out of your day to leave us this wonderful review. We truly appreciate it. If we can be of assistance in the future, please don't hesitate to reach out! Best, Olivia M.
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Sep 12, 2022
poor shipping /honest company
needed and paid for 2 day shipping the item did not arrive for 3 days a problem for me the company was quick to refund all monies and express their sorrow for the issue very honest company
By hank
Response from Walkinpets· Sep 30, 2022
Hi Hank, Thank you for taking time to leave a review for us! We do apologize for the delay in shipment and appreciate you being one of our wonderful customers. The entire team at Walkin’ Pets works very hard to make sure our customers are happy, and their pets remain active and enjoying life. If there is anything we can do to assist you and your pup with your Walkin' Pets products, please don't hesitate to reach out. Our customer service team is always happy to help! Best, Olivia M.
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Sep 12, 2022
Don't waste your time and money
The person I spoke to on the phone for "walking pets" was very nice and very helpful.. but the product. "size "small" was way too big.. and just fell off my 45 lb. dog. Size "very small"... couldn't even attach the velcro on top. Way, way too small. Very expensive. seemed like a good product on the ad, but did not work at all. My dog just spun around in circles when I attempted to put on the extra small, before the velcro just came apart and it fell off. Too boot, I was charged a return fee of $7 to return the product. A big waste of time and money.
By Barbara M.
Response from Walkinpets· Sep 23, 2022
Dear Barbara, Attention to detail and product guidance is always at the forefront for our caring customer support team. Make no mistake about it we regret that we missed the mark with the order at such a difficult time. Please call us at your earliest convenience at (888) 253-0777 Best, The Walkin' Pets Customer Service Team
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