Excellent customer service and great products
No complaints for their customer service. They actually answers their phones and respond to emails. Definitely recommend reaching out if you have any questions or concerns for their products.
By Linda
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,139 reviews
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Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
No complaints for their customer service. They actually answers their phones and respond to emails. Definitely recommend reaching out if you have any questions or concerns for their products.
By Linda
Walkin' Pets is just simply amazing, they're doing great work, extremely high quality products and absolutely wonderful customer service.
By Wayne P.
Our Corgi, Gracie, was diagnosed with DM about a year ago. Our veterinarian suggested that we order a wheelchair from Walkin' Pets, and it was excellent advice. The wheelchair is well-designed and gives Gracie the ability to walk with her buddies and even go exploring off road. Recently, we decided that Gracie now needs help getting around indoors as well. So we got her a Walkin' Pets scooter, and it has also been a real game changer! Gracie now zooms around the house and even herds the other dogs like she used to. Thanks to Walkin' Pets, Gracie got her life back!
By Brenda L. M.
Support provided in helping me set up Zoe’s new ride was fantastic!
By Bud P.
My dog is 12 and his hind legs are paralyzed. He’s only been using these wheels for few days but each day he goes a little farther. He’s adjusting little by little! Great product/ sturdy & thoughtfully designed
By Terri R.
Game changer for our 16yr old that still thinks she’s 2! She not only “walks” while on her wheels, she’s decided running is much more fun. We also purchased the skis for the snow which have been a life saver. She just wants to be outside living her best life and her walkin’ wheels have given her that freedom!
By Michael & Elisabeth H.
The customer service and your associates knowledge in helping guide me through the best option for my fur baby.
By James C.
They have excellent customer service
By Nicholas C.