Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,139 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,139 approved reviews, newest moderated first
Brought new life to my old dog, couldn't be happier!
By CElley
Response from Walkinpets· Aug 31, 2023
We’re so glad to hear you loved the experience, and that your Walkin’ Wheels is helping your sweet pet! We’re happy to help you again, should you ever need additional assistance!
I'm having difficulty adjusting the wheelchair, I can't figure out how hot attach the belly band, one time it too short the next time it seems heavy and pushes her front end down, the wheels seem to be sticking outward, if I can get it working properly, it will be ok.
By Tammy D A.
Response from Walkinpets· Aug 31, 2023
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please email us at [email protected] with photos of your pet in the product. We look forward to hearing from you.
Velcro wrap around pieces are strong but cover fabric around neoprene foam is not & is ripping off after just 5-6 applications. As for improvement in support…seems to help but it absolutely has to be applied correctly /somewhat firmly to stay in proper place or will drop down & even get under paw pad causing slippage.
By EM
Response from Walkinpets· Aug 31, 2023
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please ask for our CS Team Manager at (888) 253-0777
This company is awazing at keep pets with their families a little bit longer. They understand that animals are not disposable and our family members who may just need a little help. By providing the equipment they do, they give our best friends more time with us.
By Terri M.
We received excellent service from you.zee is able to walk again by herself.we put her on joint extend.it was a miricle.
By Cindy S.
quick and helpful thank you!
By Tona B.
The dog died before the wheelchair got here, so it's sitting unopened. I'm sure it's wonderful. It's also non-returnable and non-refundable, so it'll be a nice donation to a shelter.
By Anne C.
Response from Walkinpets· Aug 31, 2023
I apologies on behalf of everyone at Walkin' Pets for the loss of your beloved dog. We all know how hard it is to lose a beloved fur baby, and our thoughts are with you during this difficult time. Please reach out to [email protected] if there is anything we can do for you.
I was skeptical as our boy has always been cautious with new experiences. But this was great for all of us. Harder to put together and adjust than to get him to use right away first try. We’re up to three days with five minutes a day and he’s powering forward.
By Kay
