Have lost trust in Walgreens
During the past week I have made an appointment at a St Louis Walgreens for a shingles vaccine twice. Each time, I received an appointment confirmation from Walgreens and thought I was all set, and planned my schedule around it. Then, each time, the next day I received a message that the appointment was cancelled. I called the pharmacy to ask why this happened twice and was told that location was not currently doing vaccinations! Yet the website accepts reservations for that location! You spend 20 minutes each time filling out the required health history and personal information not realizing it's a scammy waste of your time. Add 15 minutes on hold trying to speak to a staff member to find out why appointments keep getting cancelled. I no longer trust Walgreens after this deceptive, time wasting and thoroughly annoying experience. Walgreens has gone downhill significantly over the years.
By Marianne W.