WalgreensReviews of walgreens.com

Walgreens Pharmacy 600 Washington Blvd, Laurel, MD Lousy customer service . They had a young lady who was mumbling in her mask. She wasn’t articulate , she didn’t try to project her voice so that I can hear her it was as if she did not want to help. She may have been a new hire but it was still awful .

What’s the point of setting up an appointment at 8:00 am when the pharmacy employees arrive at 8:03 and then have the nerve to tell you with a smile that they still have to set up everything to give a flu shot and that it’s going to take around 30 mins?!?!? Here it is 8:47 and I just got called in! TERRIBLE!!!!

I have been using using Walgreens on-line service for a couple of years and continually running out of meds before they arrive at my residence. I “chat” with them over and over only to be told I need to contact my local pharmacy. When I contact my local they explain there is nothing they can do to help....”call your doctor if this is an emergency”. HELLO, THIS IS NOT MY DOCTORS PROBLEM. If you require a company that is dependable, this is not it

The Walgreens on 15 S Orchard St. In Park Forest, IL has terrible management. I consistently order packages online to be shipped to this store using Walgreens Pickup Service and management is very rude. The assistant manager is not customer friendly and always gives me a hard time. They are supposed to scan all of my packages but most of them do not get scanned and my order is stating that it's Ready for Pickup, but the staff at this location informs me that my packages are not there. This is unacceptable and I always have the worst experiences at this location. As a regular customer, it should not be difficult to shop online, just to be harassed by the rude employees that work there. It is very frustrating that almost every time I visit this location, they either have a problem with my orders, or they are not honoring their promotions.

I went to the Virginia Beach, on First Colonial Rd, store to get a flu shot. I got there at 1245pm to stand in line. I got to the counter at 1256pm. The person at the pharmacy counter said to come back at 2pm because the Pharmacist is going on break at 1pm. Are you serious???!!!!! I'm assuming that this is not the level of service that Walgreens associates are expected to deliver. This is unacceptable! Needless to say, I will never go back to this store again. I guess "customer service" is defined differently by the Pharmacy staff at this location. Really sad!

One star was too many. My Dad has cancer and they went up a few hundred dollars on his shot. He told the doctor and the doctor said dont worry I have shots here at the office. So my Dad hasnt been going to Walgreens since last year. A few days ago my Dad got a bill for 900 bucks. He never got anything from them. Now at 89 he is on phone for 2 hours and no answer.. The Dr called them and they were on the phone about one hour. Walgreens said they will review it.. I told my dad not to pay it because he never ordered anything. What the heck is wrong with the billing department that you cant get in touch with them.

Walgreens is staffed by the most incompetent employees I have ever seen. My wife had a Covid 19 test a week ago, 24 hrs for results, a week later no results, called the lab they say they have not received it from Walgreens, We have had nothing but incompetence from all 4 Walgreens around us. Going to CVS.

Almost every time I have to pick up a script, I have issues with the Pharmacy. One time my fiancé went to pick up my script and he was charged $200. I went back to the pharmacy to get a refund and I was trying to explain how my insurance was changing and it was 2 different insurances, but the pharmacy manager would not let me finish a sentence. He interrupted me so many times, my fiancé said for him to stop talking so I could finish a sentence. He still interrupted me and the store manager came over to ask what was wrong, I explained it all to him and he told the pharmacy manager to refund us. I was still trying to explain my insurance, because I was changing to Medicare from Medicaid. I was using a company that I was trying to give him the info for and I was never allowed to give that information. I explained to the store manager that unless they let me give them the info, they wouldn’t get paid for it cause I hadn’t given it to them. He said it’s ok, it’s all set and he gave us 20,000 points. I have on three separate occasions, asked someone to pick a script for me, cause I get a text when it’s ready, and they go there and are told I have none ready. I go into my account, I call them and they say it’s ready. I called the store and did not get satisfaction so I called corporate, explained the situation and asked a question, she did not answer, I said “Hello.” NOTHING. Again I asked the same question, no answer, I said “Hello.” AGAIN NOTHING. I am tired of family wasting time going there and they say it’s not ready after I get a text saying it’s ready, the pharmacy manager won’t let a customer speak and no one seems to care. HIGHLY SUGGEST PEOPLE USE ANOTHER PHARMACY, WALGREENS DOESNT CARE ABOUT THEIR CUSTOMERS!!!