Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I was concerned about having a stranger come into my home, especially since my German Shepherd can be aggressive towards males he has not met. My walker was able to handle my dog very well and I love the report cards and videos. I will continue to use WAG! and recommend to friends.
By Danielle
New member but so far so good!
By Katie
I am new to Wag and am quite impressed by the level of service and user-friendly the app is. I really like the app and professionalism of the walkers. I will continue to use Wag! Love it!
By Nikki
Wag is really great
By Joshua
Customer service is very good at returning messages through text messages if they cannot be reached by phone immediately. The mobile app still is a little glitchy and doesn’t have the full features of the online version so hopefully the mobile version can be enhanced more. Other than that, we are very satisfied with customer support and wag walkers.
By Shirley
Wag has been very helpful for getting my dog out and getting some exercise when I am not able to take her. All of my walkers have been terrific.
By Jordan
It was a rough start having my first dog walker ever assigned to me who was no longer employed by your company and it took several days, after I payed, to get a replacement causing lots of worry..
By Ted
Response from Wag!· Feb 10, 2018
Oh no Ted, we’re very sorry to hear your first experience seems to have been very different from what we strive to achieve. Our Customer Service team will reach out to you to make sure we compensate you for your first walk, and deliver amazing Wag! walks in the future.
Some times our busy life is tough on our dog, Wag! Is perfect for helping us make sure our dog is happy. With very short notice we can arrange a walk for our little guy. The app (and the awesome walkers) give real time updates of the walk. I wish I didn’t need the app, but I’m thankful it is there. I would definitely recommend Wag!
By Perry
