Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I love the ease of use of the app, and the customer service is excellent. The quality of the walker depends entirely on luck of the draw for the most part, but I managed to end up with an amazing walker! I'm very happy with them thus far.
By Stephanie
I love this app and the service. Walker is flexible and my dogs love her. The app is too cool. It tells you gps where the dogs are and even shows a video and where they do their business :) Happy customer!
By Rhea
Very professional and made me feel safe both in terms of my pup being cared for and my home being secure. Would definitely recommend!
By Ilana
Wag is awesome. Comes in handy. And the walkers are always nice and understanding of any request I may have.
By Catherine
Great app! Awesome experience.
By Dana
Im new to wag but after using themselves for almost two weeks they have been terrific. I recently adopted a dog with some sepration anxiety and domanince issues and they have been super aware of instructions and interacting with otherness dogs while on walks.
By Winter the H.
Overall, the service is good. I’d make some adjustments to the UX and to the scheduling process. It would be great to have a modify option in addition to a chance option, so that you don’t have to contact customer service if you need a change.
By ML
Wag is Awesome! It is like booking a hotel room or requesting an Uber with updates on the walk and a photo to showcase my dog. They showed up on time, took great care of my dog, and I have never had an issue. Thank you for this!
By Eric
