Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
great service overall, need a better follow up system via text
By Wazi
Response from Wag!· Sep 21, 2018
Hi Wazi, Thank you for your kind review! We appreciate the feedback as well. If you would like to share any additional feedback regarding your experience please feel free to reach out to our team at [email protected].
I absolutely adore Wag. I tried a few dog walking apps and this one has the most features, best pricing model, and th BEST customer service I’ve ever encountered. Sometimes I chat with them just because they’re so nice. Always feel like my dog is in great hands, as am I with Wag!
By Courtney
Response from Wag!· Sep 20, 2018
Hi Courtney, Thank you for your lovely review! We are glad to hear that you are enjoying the service.
Amazing service quick and easy. Great for people on the go or busy in life
By James
Response from Wag!· Sep 20, 2018
Hi James, Thank you for your lovely review! We are glad to hear you are enjoying the app.
Great service but there was a recent glitch— my dog went “missing” for over an hour; that is there was no record of the walk having been completed or a GPS location of where my dog was. The issue was handled with little empathy from customer service.
By Catherine
Response from Wag!· Sep 20, 2018
Hi Catherine, Thank you for your review. We are glad to hear that you are enjoying the service. I completely understand your concern with the recent glitch and our team will be reaching out to you directly to check in.
All of the walkers have been amazing and very responsive.
By Jaqueline
Response from Wag!· Sep 20, 2018
Hi Jaqueline, Thank you for your review! We are glad to hear that you are enjoying the service.
Wag! makes my (very) busy life better, for both me and my dog. If I'm running late from a meeting, have a delayed flight or anything pops up - I can have him taken care of almost immediately. I wish I knew about this app sooner!
By Kristin
Response from Wag!· Sep 20, 2018
Hi Kristin, Thank you for your kind review! We are so glad to hear that you are enjoying the service.
I was hesitant to use them at first because I didn’t want strangers in and out of my house but so glad I tried them. They are so professional and keep you updated on everything about your pup and their walk. I woluls reccomend them to anyone!
By Natalie
Response from Wag!· Sep 20, 2018
Hi Natalie, Thank you for your kind review and recommendation! We are glad to hear that you are enjoying the service.
I have only been using Wag for a couple weeks, but I am really impressed and have even told other people about how much I like it! I love being able to schedule last minute walks or have to option to schedule in advance for the whole week if needed. The videos and pictures the walkers take are great and fun to view. And I love that I can actually see on a map where they went for their walk. I also get a “report card” on what they did on the walk! What a great experience so far!
By Maria
Response from Wag!· Sep 20, 2018
Hi Maria, Thank you for your kind review! We are so glad to hear that you are enjoying the app and its features.
