Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I love how quickly they can find people. When I need a dog walker or sitter last minute, this is the first place I look.
By Em
Response from Wag!· Oct 2, 2018
Hi Em, Thank you for the kind review! We are glad to hear that you are enjoying the app and walkers.
Great reliable app and resourxes
By Jeffrey
Response from Wag!· Oct 2, 2018
Hi Jeffrey, Thank you for the review! We are glad to hear that you are enjoying the app.
love Wag! thanks for always making me feel confident that my dog is well taken care of and happy with your excellent walkers and customer service!
By Tiffany
Response from Wag!· Oct 2, 2018
Hi Tiffany, Thank you for the lovely review. We are glad to hear that you are enjoying the app and customer service.
wag is my favorite. You can totally trust them with your pups. Amazing company!
By Sydney
Response from Wag!· Oct 2, 2018
Hi Sydney, Thank you for your review! We are glad to hear that you are enjoying the app and walkers.
Wonderful, genuine dog lovers. One walker even worked on training my puppy to behave well with other dogs!
By Abbey
Response from Wag!· Oct 2, 2018
Hi Abbey, Thank you for the kind review! We are glad to hear that you are enjoying the app and walkers.
Great. So far, I've only had positive experiences with Wag. The only incident that I think is worth noting is the one time a walker forgot to put the house key back into the lock box. This made me a little nervous and I called the customer support team. No one from the team answered, but I left a message. I then found the key under the door mat. Though nothing of note happened, and I was relieved to have found the key, the incident does make me nervous about the risk of something happening in the future, and how the team would handle it. I never heard back from the Wag team even though I called multiple times and left a voicemail.
By Grace
Response from Wag!· Oct 2, 2018
Hi Grace, Thank you for reaching out regarding your experience. We are glad to hear that you have had positive experiences with the app. Your security is extremely important to us and something we take very seriously. If you would like to reach out to our team at [email protected] we would be happy to look into what occurred and ensure that this walker is blocked from your account moving forward.
Wag! is a great service. It is extremely user friendly and the walkers have all been so great with my Golden Retriever, Oliver. You get live updates of their walks and even get updates when your pup does his/her business. Working long hours, this service has been a lifesaver on multiple occasions. Would highly recommend this app!
By Andrew
Response from Wag!· Sep 27, 2018
Hi Andrew, Thank you for the kind review and recommendation! We are glad to hear that you and Oliver are enjoying the service.
Great team! I’d book them again and again!
By Sarah
Response from Wag!· Sep 27, 2018
Hi Sarah, Thanks for the kind review! We are glad to hear that you are enjoying the service.
