Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I adore wag. It is super convenient and offers me the peace of mind that a great walker can access my dog anytime I wish. Very walker I have used has been professional and very friendly. No complaints.
By Kaitlyn
Response from Wag!· Oct 26, 2018
Hi Kaitlyn, Thank you for the kind review! We are glad to hear that you are enjoying the service and walkers.
I have had very untrustworthy and unreliable walkers from wag. Dog walkers that walk my dog for 15 minutes and then lie about walking the rest of the time, and another one that was caught taking pictures of my apartment on the clock. I really feel that the business should be screening their walkers better.
By Emily
Response from Wag!· Oct 26, 2018
Hi Emily, Thank you for reaching out regarding your experience. We always want to ensure that your pup gets their full walk and that walkers respect your home. If you would like to reach out to our team at [email protected] we would be happy to look into your concerns and ensure that these walkers are blocked from your account.
The service is great and the walkers have all been top notch. The pricing is a little high and there should be an option To create your own tip. The wag lock box is a great and makes me feel secure. I wish there was and option on the app to select your own walker
By Andrew
Response from Wag!· Oct 26, 2018
Hi Andrew, Thank you for the lovely review! We are glad to hear that you are enjoying the service and appreciate your feedback. We do have a feature to re-book your previous walker. If you would like this added you can reach out to our team at [email protected].
Easy and very convenient app. Has helped me diminish my dogs chewing of furniture habit with the amount of available dog walkers this app has. Have never had a problem with any of the walkers and they are always happy and just over the top people!
By Joel
Response from Wag!· Oct 26, 2018
Hi Joel, Thank you for the lovely review! We are glad to be of assistance and are happy to hear that you are enjoying the service.
Could not be happier with Wag! at this time. Got paired with an awesome walker and she is doing a great job. I love the app with updates and distance tracking. My old dog walker refused to send text messages on updates (would only leave a paper note at home) so we were always wondering when and how long they were walking our dog.
By Ben
Response from Wag!· Oct 26, 2018
Hi Ben, Thank you for the lovely review! We are so glad to hear that you are enjoying the service and updates.
Great app use it all the time
By Emily
Response from Wag!· Oct 26, 2018
Hi Emily, Thank you for the lovely review! We are glad to hear that you are enjoying the service.
My pups are always so happy after their dog walks! *update* The walks are inconsistent. A number of times there have been errors in scheduling and in walk in general.
By Dee-Jayh
Response from Wag!· Oct 26, 2018
Hi Dee-Jayh, We are sorry to hear of any frustration with your schedule. If you would like to reach out to our team at [email protected] we would be happy to assist.
Wag has been a lifesaver with my hectic work schedule. The only reason I didn’t leave 4 stars is because the app can be challenging sometimes.
By Jasmine
Response from Wag!· Oct 26, 2018
Hi Jasmine, Thank you for your review! We are glad to hear that you are enjoying the app and appreciate any feedback you may have. You can reach our team directly at [email protected].
