Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
My Wag Dog Walker is fantastic and my dog loves her! The Wag app is very user friendly and it’s easy to reschedule or book the same dog walker.
By Sharon
Response from Wag!· Nov 9, 2018
Hi Sharon, Thank you for the kind review! We are glad to hear that you are enjoying the app and your walker.
The walkers have been excellent. The system took a bit of getting used to, but the administrators are helpful and friendly. This service has been very helpful to me as I have recently had major surgery and my dog, who was going on two or three walks a day with me, would have gone crazy without getting out. I am glad to have this service available.
By Frank M.
Response from Wag!· Nov 9, 2018
Hi Frank, Thank you for the lovely review. We are glad to hear that you are enjoying the service and app.
Great customer experience! Would not trust another company with my dog!
By Beesh
Response from Wag!· Nov 9, 2018
Hi Beesh, Thank you for the lovely review! We are glad to hear that you are enjoying the app and its features.
I love Wag! I’ve never had any issues in getting services when I need them. Everyone seems to be vetted well and love what they do!
By Kaycee
Response from Wag!· Nov 9, 2018
Hi Kaycee, Thank you for the lovely review. We are glad to hear that you are enjoying the service.
Love the walker I use from wag. Only issue is there aren’t a lot of dog walkers in my area. So a couple times, Wag was unable to find a walker for my dog while I was at work.
By Lizzy
Response from Wag!· Nov 9, 2018
Hi Lizzy, Thank you for the lovely review. We are continuing to work to expand our team and hire more walkers for the future. We are glad to hear that you have found a great match with your main walker.
My experience has been excellent. Great walkers. Good response time. Helpful to receive video and pee and poop notifications too!
By Benet
Response from Wag!· Nov 9, 2018
Hi Benet, Thank you for the lovely review! We are so glad to hear that you are enjoying your experience and walkers.
Very few walkers in the area. One used the restroom and basically put us out of commission for an entire evening. We love Grace the walker but all others aren’t very good and definitely inconsistent.
By Kimberly
Response from Wag!· Nov 9, 2018
Hi Kimberly, Thank you for reaching out regarding your experience. If you would like to reach out to our team at [email protected] we would be happy to ensure this walker is blocked from your account moving forward. We also have a feature in the app where you can choose "Use Preferred" in order to reach out to Grace first for your schedule.
Overall was is a good app, but wouldn’t a low me to schedule a walk and sitting on the same day. Also cannot add comments to a canceled walk
By SC
Response from Wag!· Nov 9, 2018
Hi there, Thank you for your review! We are glad to hear that you are enjoying the service and appreciate your feedback. If there are any additional details you would like to share you can reach out to our team at [email protected].
