Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I can't walk my dog because of surgery. He loves his walks & gets very excited when he thinks he is going. He is very happy when he gets home
By Lynn
Response from Wag!· Dec 18, 2018
Hi Lynn, Thanks for your review. We're happy to hear that your dog is still able to get his walks and we hope you have a speedy recovery!
Great, only had one walker. which im okay with but i dont trust anyone but her
By marlene
Response from Wag!· Dec 18, 2018
Hi Marlene, Thanks for your review. We're happy to hear that you've found a walker you trust!
Walkers are GREAT! The app isn’t. It is difficult to navigate, near impossible to cancel walks, can’t request the same person. You can see your credits balance but not recent activity.
By Samantha
Response from Wag!· Dec 18, 2018
Hi Samantha, Your feedback is important to us as we continue to improve the app experience. We're happy to hear that you've found walkers you like. You may book recurring walks, which are with the same walker each time. There may be times when a walker cannot make one of the recurring walks, and in that case, we’ll send another walker to take your pup on their walk. In addition, for all types of walks, you’ll be able to set a “Preferred Walkers” list. Walkers on that list will be notified first when a walk with your pup becomes available.
Wag is a wonderful service. I recently had knee replacement surgery and hired Wag to walk my two big black labs during my recovery. I was connected with Ariella who is absolutely fantastic. She treats my dogs with the love and care as if they were her own.
By Rob W.
Response from Wag!· Dec 18, 2018
Hi Rob, Thank you for your review. We're happy to hear that your dogs are still getting their walks while you recover. We hope for a speedy recovery!
No matter who has come to walk the dogs they loved their time with Wag walkers!
By Barbara
Response from Wag!· Dec 18, 2018
Hi Barbara, Thanks for your review. We're happy to hear that your dogs have enjoyed all the walkers so far!
It’s been great! I come home after work and the dogs are happy and walked. The walkers always communicate with me. I’ve had multiple walkers and they have all been great.
By Rama
Response from Wag!· Dec 18, 2018
Hi Rama, Thanks for your review. We're happy to hear that your dogs have been getting the care they need while you're at work!
Wag is so convenient and trustworthy (at least in my experience so far:). Every walker has been so friendly and professional! Y'all have saved me (and Willie!).
By Jennifer
Response from Wag!· Dec 18, 2018
Hi Jennifer, Thanks for your review. We're happy to hear that you've had a great experience so far!
I love having an option to have my dog walked when I am unable. Please hire more walkers so that there are walkers available.
By collleen
Response from Wag!· Dec 17, 2018
Hi Colleen, Thank you for your review. We value your feedback as we continue to improve the experience!
