Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
The app interface needs work. Also, I never am able to get a repeat walker.m or have a choice in who walks my dog.
By Scott
Response from Wag!· Jan 4, 2019
Hi Scott, Thank you for your review and wanted to let you know that you can set up preferred walkers if you find a walker you like. We value your feedback as we continue to improve the app experience.
I love Wag! It has been a great add to our fam and especially our pup!
By Kim
Response from Wag!· Jan 4, 2019
Hi Kim, Thanks for the review! We're happy to be there for your family and pup!
The concept of the service and the convenience is fantastic, however, I find that the app gives very little flexibility. I would like the ability to choose my walker from a list of people that are available within a certain window. I know the walkers have background checks, but sometimes it’s nice to see the option of who you might be letting into your home while you’re away.
By Katy
Response from Wag!· Jan 4, 2019
Hi Katy, Thank you for the review. We appreciate your feedback as we continue to improve the experience.
Wag! has been incredibly helpful for my unpredictable work schedule. I can make sure my dog is taken care of without having to drop any balls at work. I love getting photos and being able to track my dog's walk live.
By Amy
Response from Wag!· Jan 4, 2019
Hi Amy, Thanks for the review. We're glad to be there for your dog when you're stuck at work!
It's nice to know there's somebody out there that can help out when I'm not feeling well to help me out with my dog and walking him. They're always Pleasant, always nice to him and I would recommend wag to anybody. Thank you to wag. Love your company glad you're here and available!
By Maggie
Response from Wag!· Jan 4, 2019
Hi Maggie, Thanks for the glowing review! We're happy to be there for you and your dog!
Walkers have been great but the customer support is awful. Be prepared for multiple calls/texts/emails to settle any issues.
By Reviewer in B.
Response from Wag!· Jan 4, 2019
Hi, Thank you for your review. We're glad you've enjoyed our walkers and appreciate the feedback regarding our customer support.
Your customer service is horrible!!! I have had great experience with the walkers Especially Samantha, she is the absolute best... Y
By Karyn
Response from Wag!· Jan 4, 2019
Hi Karyn, Thank you for your review. We value your feedback as we continue to improve the customer service experience.
Walkers have been thorough and trustworthy. Convenient and Reliable service.
By Eric
Response from Wag!· Jan 4, 2019
Hi Eric, Thank you for your review and the kind words! Looking forward to booking more walks with you and your dog.
