Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
i would recommend the service, the APP needs work.
By Jorge A. B.
Response from Wag!· Jan 9, 2019
Hi Jorge, Thanks for your review and for recommending us! We value your feedback as we continue to improve the app experience.
Great service!
By Cathy
Response from Wag!· Jan 9, 2019
Hi Cathy, Thanks for your review and we're glad to hear that you've had a great experience with our service!
Wag! has been a lifesaver with our erratic schedule, even allowing us to take a few day trips when we had company in town. I get piece of mind from the messages telling me when the walk starts and ends and enjoy seeing a picture of my pup walking as well. It is wonderful to know that our pup will get out for his walks.
By Jennifer
Response from Wag!· Jan 9, 2019
Hi Jennifer, Thanks for your review! We're happy to hear that Wag! has been a lifesaver with your schedule and that we help give you piece of mind while you're out of town.
I have used Wag half a dozen times, and loved the accessibility, ease to book a walker, and the app reporting - being able to see where the walker is with my dog, as well as when they start and end. I also like the occasional popup that says someone is available for a walk, since there were a couple times I forgot to book a walker, and that popup came at the perfect time! Also, they are covered for liability, which has me feeling safer that they access my house to get my pooch. I will continue to use Wag.
By Leigh
Response from Wag!· Jan 9, 2019
Hi Leigh, Thanks for your review. We're glad to hear that you've had great experiences with our service! Can't wait to book more walks with you and your pooch!
I have had the best experience with Wag. They are efficient, detail oriented and have great walkers. I know my dog is in good hands with them.
By Michelle
Response from Wag!· Jan 9, 2019
Hi Michelle, Thanks for your review. We're so happy to hear that you had a great experience with Wag! and trust us with your pups. We hope to book more walks with you in this new year!
I used Wag multiple times, usually signing up for an hour walk for my pup. Most times there were no problems however one day I was able to get off work early and went home while my pup was supposed to be on his walk. I got home with 20 minutes left in his walk to see the walker leaving my house and continued to run the GPS to make it look like she walked him to the hour mark. When I called Wag to talk about the discrepancy they argued with me for 30 minutes asking for me to send them a photo of the walk(after you close out of the walk you are unable to see the walk map again). Eventually I gave up and hung up on them...such a bad experience when I am putting my fur babies well being in someone else's hands(and pocket).
By Kaitlyn
Response from Wag!· Jan 9, 2019
Hi Kaitlyn, Thank you for your review. We understand your frustration and we appreciate your feedback as we continue to improve the experience. If you need further assistance with your experience, please email [email protected].
It’s a good concept but needs work. I dislike how you can’t really pick your dog walker and the walker profiles are not too descriptive. If i let a stranger into my home while I’m away I’d like to know more about them, background checked or not. Also there needs to be better time management with the walkers themselves. I’ve had a lot of walkers come late or have to reschedule at the last moment, which pushes the time back. I’m not sure if this app is meant for grown dogs or puppies because i can’t list my puppies months on her profile. I do like how the app keeps you updated with everything that’s going on with the current walk and how they try to re schedule a walk if there’s a problem. This app may work for most but I’ve chosen not to use it anymore
By Edgar R D.
Response from Wag!· Jan 9, 2019
Hi Edgar, Thank you for your review. We appreciate your feedback as we continue to improve the experience for our dog owners and walkers.
I found Wag to be very easy to arrange dog-walking (even on short notice), their website was easy to navigate and the people were kind and quick to respond to questions.
By Geri
Response from Wag!· Jan 9, 2019
Hi Geri, Thanks for your review. We're glad to hear that Wag! has been easy to use for you!
