Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
The walker showed up on time, was friendly and took my dog for a good, long walk
By Susan
Response from Wag!· Dec 9, 2025
Thank you for your feedback! We're happy to hear the walker was punctual and friendly, and that your dog enjoyed a nice, long walk. We appreciate you choosing Wag! for your pet care needs.
My first time using a pet walking service, Therefore, I was a bit nervous. However, Kimberly made it all better! Woody didn’t take long at all to get comfortable with his walker, and that's okay with me!
By Apple
Response from Wag!· Dec 9, 2025
Thank you for sharing your experience and for choosing Wag! for your first pet walking service! We're thrilled to hear that Kimberly helped ease your nerves and that Woody quickly got comfortable with her. Be sure to ‘heart’ Kimberly in-app to add her to your preferred caregivers to book her again next time! We look forward to continuing to support you and Woody in your pet care needs.
I just love knowing my little buddy dog is looked after by by someone you truly loves pets the site is amazing Ricardo is the one I trust
By Jon P.
Response from Wag!· Dec 8, 2025
Thank you for your fantastic feedback! We're delighted to hear Ricardo has come to be your trusted, preferred caregiver to care for your pup. Knowing your pet is in loving hands is what we're all about, and we’re thrilled to be part of your pet care journey!
Erin has come twice now and has been a great help. I already booked her for two more visits! And will keep using her.
By Shannen
Response from Wag!· Dec 4, 2025
Thank you for sharing your positive experience! We're thrilled to hear that Erin has been a great help and quickly became your favorite go-to caregiver!
The ABSOLUTE worst!! The hold they put on your account when you are considering one of their services is not a hold. The money is removed from your account before you decide on anything. It’s called STEALING!! There is never anyone to speak to either, you email someone who either has scripts to go by or it’s AI generated or a person in their 20s who was told exactly what to say. I strongly suggest that you do not use this service EVER!!
By Anthony G.
Response from Wag!· Dec 4, 2025
Thank you for sharing your concerns. We understand that unexpected charges can be frustrating, and we take these matters seriously. We encourage you to reach out to our support team via the virtual chat at https://support.wagwalking.com for detailed information on our pre-authorization policy and for further assistance. We’re here to help address any questions you may have.
I was provided the best support by Rose during an issue I encountered on my way-walk
By Dominique W.
Response from Wag!· Dec 4, 2025
Thank you for sharing your experience! We’re thrilled to hear that Rose made a positive difference, ensuring your pet was in good care during their walk.
Great way to find caregivers to walk the fur babies.
By Steve C.
Response from Wag!· Dec 2, 2025
Thank you for your wonderful feedback! We're delighted to be a part of your fur babies’ pet care routine, helping you find local reliable caregivers, and we look forward to continuing to support you!
Wag has my back
By Christian M.
Response from Wag!· Dec 2, 2025
Thank you for your kind words! We look forward to continuing to support you!
