Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
The Wag process is seamless and painless. They offers great ways to communicate with the walkers and I always get a picture of my pupper while he's on his walk. I've never had a bad experience with Wag or the walkers.
By Tracy
Response from Wag!· Sep 10, 2019
Hi Tracy, Thrilled to hear that you've had a great experience with our service! Can't wait for our next walk with your pupper!
Walker’s are great. They take good care of my old dog. Little things like filling his bowl and making sure he has water, giving him attention and scratches (I watch them come and go on my security cameras when I’m at work) are really appreciated. They seem like nice kids. I haven’t had a bad experience and none of them has seemed sketchy at all. Wags app is a great. Very efficient and easy. I don’t love the idea of multiple strangers coming into my house all the time, but With my work schedule I don’t have a choice and it all seems about as secure as could be expected. Overall, love Wags. They’ve allowed me to give my dog a much better life and activity than I would be able to otherwise with my job.
By John
Response from Wag!· Sep 10, 2019
Hi John, That's what we're here for! Happy to know that your dog is getting the care he needs while you're at work.
I have been very pleased with WAG! The WAG Walkers have taken great care to make sure my dogs are walked and do their bathroom duties. I Love WAG and will continue to use when the need arises!
By Mary
Response from Wag!· Sep 10, 2019
Hi Mary, Glad to hear that you're very pleased with our service and walkers! We're here to help take great care of your dogs whenever you need us!
Awesome treatment and walks for my mixed Golden!
By Rick
Response from Wag!· Sep 10, 2019
Hi Rick, Thrilled to hear that your mixed Golden gets awesome treatment and walks with our service! We look forward to our next walk with your pup!
Been using WAG for 2 years, service has been great, no issues, I like how the route appears on my phone. Staff has been trustworthy and I feel my dog/I get our money’s worth
By Kathy
Response from Wag!· Sep 10, 2019
Hi Kathy, Thanks for using our service for 2 years! We're so glad to hear that you've had a great experience and that you enjoy the live GPS tracking. We look forward to more walks with your fur baby!
I love Wag but the only reason I gave 4 stars is because I had a Walker cancel one time and couldn't find another Walker so I had to cancel plans to come home and let my babies out.
By Vil
Response from Wag!· Sep 10, 2019
Hi Vil, We value your feedback as we strive to create the best experience for pet parents who use our service. Thank you for your review and for being part of the Wag! community!
The App is great. The Walkers are always so friendly. Really wish there was a way to download the photos the walker takes instead of having to bother them after the walk. But overall love the service.
By Erin
Response from Wag!· Sep 10, 2019
Hi Erin, We're glad to hear that you enjoy the app and the walkers! We appreciate the feedback and will make sure to pass it along to the team.
I'm happy with Wag and my dog Hachi loves his walker Gerald. She waits by the gate around the time he showes up. If any changes need to be changed I contact them and it is resolved. Thank you Wag for helping me.
By Mary Patricia J.
Response from Wag!· Sep 10, 2019
Hi Mary, So happy to hear that Hachi looks forward to her walks with Gerald! We're here whenever you need help taking care of Hachi!
