Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
The majority of walkers are super sweet. My dog recognizes her two favorites and will run to the door when she hears them on the stairs. Holidays have to be scheduled a few days ahead. Getting asap walks is impossible during a holiday. Had one walker who didn’t show, chat rep found me a new walker and covered the charge for me. I’m super happy I found the service and recommend it to everyone.
By Eleiren
The walkers are dog-lovers, responsible, well-vetted and trained. Customer service is very available and conscientious. My dogs are everything to me and I am very cautious and demanding about their care. Wag is a good and trustworthy company in my experience.
By shar
Rachel was the best...
By Bill
I really like Wag! and have felt comfortable with their model. The fact that all their walkers are pre-vetted, they provide a free lock-box, and have secure and reliable communication platform between owner and walker makes it user friendly and comforting. I have been happy with each and every walker they’ve sent my way. Highly recommend.
By Erin
50% of Wag walkers are awesome! They took my pup on a quality mile plus walk, captured a really cute photo and wrote a detailed report card. 40% of the walkers are so so. The 30 minute walk is much shorter than a mile, they didn’t take a picture or the picture is bad, and on the report card they leave a generic sentence about how sweet my puppers is. 10% of the walkers are horrific. For example, a walker we had last week took my dog to the dog park instead of walking him. I had given her very specific instructions to not go to the dog park. She didn’t know my pup or his temperament. Really shocked that someone would use such poor discretion!
By Elizabeth O.
I've had Wag for about two years now. They are always wonderful. I've used them for boarding and walking. They take care of any little issue right away, fix my scheduling mistakes and such without complaining. I love all my walkers and their customer service exceeds all other companies I know.
By Cornelia M.
I’ve been using Wag for about 4 years now. I don’t know how I managed before! I love that I can either schedule a walk ahead of time, or get some one at the last minute. This year I started using Wag for boarding. My boys are so much happier in a home rather than a kennel. I’m so impressed with their staff, everyone has been so caring and so good about letting me know how my boys are doing.
By Brenda
I appreciate our regular walker Chris who is on time, reliable and trust worthy.
By Lisa
