Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I have used Wags for 4 years and have very satisfied. From quick check ins, walks and overnight care- my walkers have been the best. My dog looks forward to every walker, and I know he’s in good hands with Wags.
By Melissa
Response from Wag!· Apr 5, 2021
Hi Melissa, thank you so much for your kind review! We're so glad to hear that you are loving Wag!
Love WAG!! My usual wag walker Donna is THEE best. She gives my pup great exercise and goes above and beyond to give her some love and make sure she’s comfortable in my house until I can get home. I’m never worried or anxious when I’m stuck at work because of this amazing service
By Jenn
Response from Wag!· Apr 5, 2021
Hi Jenn, thank you so much for leaving such a kind review! We're so glad that we're able to help out with getting your furry family member's steps in!
Always bright and smiling....
By Mary L.
Response from Wag!· Apr 5, 2021
Hi Mary, thank you so much for your review!
I love Wag ! My walker is fantastic and my dog looks so forward to her walks every weekend. I don’t know what I’d do without Wag and Shane. Thank you Wag ❤️
By Terri A.
Response from Wag!· Apr 5, 2021
Thank you so much for your review, Terri!
My dog is socially awkward and extremely shy. You have to get down on the ground with her and some walkers have chosen to walk her down the stairs. The lady they sent was a few minutes late which is a pet peeve of mine but not the end of the world. I gave her the same information. She stood outside my front door making minimal effort to get my dog to go. It was so disappointing because just the day before the walker had gotten my dog to go 2.5 miles and then I get this lady who apparently wasn't interested in making any effort. The lady also did not let Wag! know that the walk had "started" so they sent another walker out who seemed much more with it but my dog was now in the house with me because first walker asked me to come get my dog from her at the front door. She had NOT moved at all. I still was charged for a walk. Just writing this again is getting me all worked up. I will not use Wag! ever again because of this poor experience and their website did not allow me any way to alert anyone or request my money back. Be very specific in what you need in a walker and know how to contact the business if you get a dud. This occurred about 2-3 weeks ago.
By allison C.
Response from Wag!· Apr 5, 2021
Hi there, thanks so much for the review. So sorry that your experience was any less than perfect, this is not something we like to hear. Please send an email to [email protected], we'd like to look into your experiences.
I’ve been fortunate enough to have dedicated walkers for my pup. I’ve had my 2 previous and current walkers for over a yr. I do wish you would open option fir “pee break”. At night my dog goes out for 10mins, pees, turns around and comes back inside. This does not require 15 or 20 mins. Elderly people fall, get sick but it’s either board your dog for a fortune or hire a walker. I’d much rather the later
By Jodie B.
Response from Wag!· Apr 5, 2021
Hi Jodie, thank you so much for your review and your feedback! We will make sure your feedback is brought to the appropriate team!
I have had really good experience with walkers from wag! It is especially convenient when you can get last minute help when your day gets away from you.
By Noelle
Response from Wag!· Apr 5, 2021
Hi Noelle, thank you so much for your kind review!
Wag is my favorite Dog Walking App!!
By chantal D.
Response from Wag!· Apr 5, 2021
Thank you so much for your review, Chantal! We're so glad to hear that you love Wag!
