Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Allison was great, the service was easy to set up.
By Melissa B.
Response from Wag!· Jun 3, 2021
Thank you, Melissa! We're so glad it was easy to set up and if you'd like to book again with your Pet Caregiver, Allison, it is easy to do from the Past Caregiver section of the app to request a direct booking with her and to add her as a favorite!
Perfect 1st experience!
By Rusty C.
Response from Wag!· Jun 3, 2021
Thank you for your kind review! We're so glad to hear everything was great!
My dog’s walk was very easy to set up and this was my first time using Wag! Brian, the Walker, was prompt and efficient. Both my dog and myself were pleased.
By Judy
Response from Wag!· Jun 3, 2021
Hi Judy, we appreciate your kind review, thank you so much!
My dogs had a fantastic time with their Wag walker, Jenna! Thank you for taking such good care of my fur babies! I highly recommend this service!
By Julie
Response from Wag!· Jun 3, 2021
We really love to hear this, thank you, Julie!!
The dog walker was very good, excellent, very professional, had a positive demeanor with the dog. I would highly recommend her
By Richard N.
Response from Wag!· Jun 3, 2021
Thank you for your kind review! We're so glad to hear that you and your furry family member enjoyed the Pet Caregiver's services! To mark the Pet Caregiver as a favorite and to have them see your future service requests first, you can navigate to the 'Past Caregivers' section of the app, locate the Pet Caregiver and tap the heart by their name!
She was aweome
By mark S.
Response from Wag!· Jun 3, 2021
Hi Mark, thank you for your review!
Are you kidding me? You left my dog without food and water for 24hours, then held off sitter I found by putting 2nd request to choreograph what she will write (she confirmed you guys told her to wait) and didn't do anything when 205lb dog sitter harassed us and held our keys we had to pack bags and sleep at friends'. My dog had mini seizure the night I returned and was sick for a whole week even with my 24/7 care and had several seizure precursors and pacing around for hours at night due to PTSD you guys left him with and I had to go to police. I had to stay up to be on the phone with you guys while you were busy just putting me on hold and busy figuring things out to best not be liable.
By Customer
Response from Wag!· Jun 2, 2021
Hi and thank you so much for taking the time to leave your feedback! Should you wish to discuss your experience further, please feel free to reach out to [email protected].
My dog got away from the walker in the hallway. Which freaked me out but I still let him take him. Asked him not to walk-in crowded areas, yet the app showed him walking on 8th Ave. Never using again as I don't feel they have professional walkers.
By PM
Response from Wag!· Jun 2, 2021
Hi PM, and thanks for taking the time to leave your feedback! Pet Caregivers are expected to follow the directions included by Pet Parents to ensure the best experience for every pet! Should you like us to look into the actions of this Pet Caregiver further, please feel free to reach out to [email protected]. Additionally, we'd love to have the opportunity to make this right! We've added 30 Wag! Credits to your account in hopes you'll give us a chance to find the perfect Pet Caregiver for your pet. Thank you!
