Excellent company all round
Excellent customer service, excellent product at very good pricing, member owned and professionally managed ... so unlike most of the corporate world these days.
By Andy J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
77 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees.WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then.Today, WAEPA has a membership of more than 50,000 Feds and their families.
WAEPA (waepa.org) has 77 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 56 reviews with 5 stars · Clear filters
Excellent customer service, excellent product at very good pricing, member owned and professionally managed ... so unlike most of the corporate world these days.
By Andy J.
I received the email about the WAEPA scholarship grant. I forwarded the email to my daughter, she followed the instructions and received the award. I'm so glad WAEPA has the program, it will really help my daughter get through college. Heads up though - my daughter is really focused and mature for her age - she did it all on her own.
By Ken
Amazing company that continues to give back to it's customers!
By Monica
Thank you for granting a scholarship to my daughter. Your kind contribution will assist her in achieving her goals and lessen the financial burden of doing so.
By Joe
I've been a member for over 20 years, and have always received quick and professional responses to any questions. WAEPA employees have always been extremely helpful.
By Bob
The online application process was seamless. If I knew that the process was this smooth I would've became a member long ago.
By LaShawn
I love WAEPA. I was glad I didn't stick with FEGLI for life insurance as a federal employee - it was much more expensive for less benefits, in my experience. WAEPA has been terrific. I've gotten a dividend rebate every year, so their low price is even lower than it seems when I pay each year. Great customer service and low overhead which is why they offer such competitive rates.
By Zachary
Response from WAEPA· Sep 10, 2018
Hi, Zachary! We're so glad to hear that you're pleased with your experience with us. Thank you for your review and for being a valued WAEPA Member!
I've been a member of WAEPA for the past 16 years and have been very pleased with their service.
By Hillary
Response from WAEPA· Sep 10, 2018
Hi Hillary -- Thank you for your review and for being a longtime WAEPA Member! Please let us know if there's anything we can do to further improve your membership with us.