I received information to correct my…thoughts on keeping policy or not
I received information to correct my thoughts about the value of the policy. She was quite helpful. Thank you
By Laura H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
77 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees.WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then.Today, WAEPA has a membership of more than 50,000 Feds and their families.
WAEPA (waepa.org) has 77 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
77 approved reviews, newest moderated first
I received information to correct my thoughts about the value of the policy. She was quite helpful. Thank you
By Laura H.
I want to thank Riley Campbell and the team at WAEPA for their work on my brother's life insurance policy. The benefits will definitely help and mean a lot to our family. You all do important work and it is something that delivers value to families. Take care.
By Dave U.
Response from WAEPA· Oct 9, 2026
Hi Dave, thank you for taking the time to leave a review. We're glad to hear that Riley could provide you with excellent service.
I like the prompt professional service. The website was easy to navigate and apply for insurance. The premiums are unbeatable compared to other insurance.
By ROSHAWN B.
Response from WAEPA· Sep 28, 2026
Hi Roshawn, thank you for taking the time to leave a review!
Maurkita was (Professional, Polite, Informative), no preasure, patient with my questions, gave a good recommendation knowing i am retired and dealing with rate hike. Conversation made you feel valued, compared to feeling like your waisting there time. Just a very good representation of WAEPA.
By Thurman H.
Response from WAEPA· Sep 10, 2026
Hi Thurman, thank you for taking the time to leave a review; we're glad to hear that you had a positive experience with Maurkita!
Great customer service every step of the way.
By Enrique M TORDILLO J.
Response from WAEPA· Sep 10, 2026
Hi Enrique, thank you for taking the time to leave a review!
They sent me a binding contract wi
By Nestor R.
Response from WAEPA· Sep 16, 2026
Hi Nestor, thank you for taking the time to leave a review. Our Member Services team attempted to make contact with you in order to resolve your inquiry. If you would like further support, please feel free to contact our team. Thank you.
Price is very competitive and so far I have not had any issues needing to be resolved.
By customer
Response from WAEPA· Jul 31, 2026
Thank you for taking the time to leave a review!
Great every time I call
By customer
Response from WAEPA· Jul 28, 2026
Hi, thank you for taking the time to leave a review!