Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
582 reviews
VultrSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Found in 2014, Vultr set out with a mission to empower developers and businesses by simplifying infrastructure deployment via its advanced, easy to use, and affordable cloud platform. Now, Vultr has 32 cloud data center locations located worldwide and supports over 1.5m+ customers in 185 countries with over 45m+ instances deployed.Vultr provides frictionless provisioning of public cloud, storage, single-tenant bare metal, cloud GPU, managed databases, managed Kubernetes, and more!It is Vultr's top priority to offer a standardized, highly reliable high performance cloud compute environment in all of the cities we serve.
Vultr (vultr.com) has 582 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 110 reviews with 5 stars · Clear filters
Suspended the server with false accusations possibly from trolls. Worst customer service ever waiting 1 week now for a reply. They don't care about your money since they took payment on the sever they suspended under false claims. They will be banned In the UK soon. Fixed thank you!
By User
I'm using them to host my Tradestation windows app which does automated trading. I can't tolerate any downtime. I just couldn't be happier. To set up my server exactly as I wanted it configured was SIMPLE... the UX was EXCELLENT. Management GUI is EXCELLENT. I couldn't be happier. VERY easy to navigate and do what you want. Server has been 100% reliable. All support tickets get responded to in <5 minutes when I thought I had an issue... that's at all hours of day and night. I would give them 10 stars if I could. I've used other hosting providers, been using computers for 50 years, and it doesn't get any better than this.
By Steven K.
If you're looking for something really powerful and interesting in cloud hosting, you can't avoid to check Vultr. Vultr is a competitor with GREAT network, absolute winning performance of VPSes (really great results from benches if compare to other competitors in the market). Okay support (not great, but okay). No issues since starting to use them, zero downtimes, zero issues for last 5 years. I switch DO and Linode to Vultr, and not regret yet.
By Tolanar
Using Vultr for a years. No problems at all.
By Adel
Vultr offers various options for your vps needs. I run TF2 servers using Vultr and I had no problems with lag of any sort. Vultr doesn't lock you into a contract so you don't have to make a commitment with your VPS. Vultr allows you to configure your vps to suite your needs from the firewall to the OS that's installed on the VPS.
By mokey900
Affordable price, Good performance, No downtime. Also, their support is pretty decent. Reccomend for small projects.
By anonymous
Awesome Service! Been using Vultr over two years. till now not a single glitch on my Servers from there end. Keep up the good work Vultr!
By Md Salehin K.
Excellent VPS host, been using for about 3 years now never had a problem, all the complaints below about poor customer service are due to people who cannot grasp the fact that unmanaged means unmanaged, they will not fix problems caused by poor user setup. The servers are fast and reliable, no noticeable downtime in 3 years. People who have their accounts closed for reasons like 'Abuse' are actually abusing the network, sending spam, running VPN's to use for torrenting/piracy etc, their own fault 100% They have loads of different operating systems and apps available for use, more than any other host as far as I can tell. Just try them, you won't be disappointed, unless you know nothing about Linux and expect them to fix all your problems for you.
By Leigh
