Vox IllustrationReviews of voxillustration.com

Complete scam! You will be able to speak with a representative initially for them to take your money but that will quickly go away. I paid for three separate projects and paid more to receive .ai files but I think they work in Photoshop so the images are useless. Even then, they only worked on one simple one and took much longer than the 3-5 business days as promised. Save your money!

They do a really crappy job!!! I had them do many revisions and they still could not get it right. I asked for a refund and they skirt around the question. Been waiting for the refund for over a week and they have not contacted me about the refund!!!! They have now made false claims about me. Beware this company! I can supply all the emails and online chat's that back my concerns with this company.

On Friday February 9th I paid for a service logo , I was told by Wednesday you will get the service, on Wednesday I called, emailedand texted and nobody answer me by February 23th I got an email from them , I told them. This company is not reliable I want my money back, it's February 27th and I still waiting for my refund , this company is a Fraud & scammers

BEWARE I contacted them for illustrations for a children's book. I spoke with an online person and they kept asking me the same questions after already providing them the answer. When I decided I didnt want to use them they continue to send me text messages and ads which were unsoliticed and I have requested to unsubscribe. The text messages continue to happen. The company and messages are from New York and I am in Canada. I hope their constant text messages does not affect my phone vill's. VOX Illustrations if you see this review UNSUBSCRIBE my number from your text list this is HARASSMENT

Not at all what I wanted even after a few revisions. He didn't listen to all that I was looking for in my illustration. I would give one more star because he was nice, but revisions took too long and I'M STILL WAITING FOR MY REFUND! They had no problem quickly taking my money but after a few emails I am still waiting for my money back. I ended up getting my book cover from a totally free site.

Wow, if this doesn’t say it all!! Notice how ALL of the ones that wrote reviews for this place with bad reviews, which are ALOT of them, VOX Illustration reported them to trustpilot. Vox wants you to think they only get 5 (or 4 stars) and their company is great which I can tell you from first hand experience is quite the opposite. This is a shady company that takes your money and runs. They produce stock images NOT custom designs and asking for a 100% money back guarantee which they promise is FALSE advertising. I’m STILL waiting for my money back. DO NOT USE VOX ILLUSTRATION!!!! This is the message for everyone that gave them bad reviews. Guess it is a matter of time until VOX tries to hide this from the public??? “Voxillustration reported this review for breaching of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.“

Terrible! Don't let the cheap cost entice you. Once they sell you with false promises, get ready for an unprofessional experience and poor quality stock graphics (not quality custom images). Not worth the time or energy. It took me months to get the "project manager" to transfer me to his manager, Ben Rogers, to discuss my disappointment both in quality, timeliness, and professionalism. Guess what? He blew off our scheduled meetings, refused to talk on the phone. We ended up cancelling before we even verified character sketches. Yet, they have not given me a refund nearly 6 months later. I continue to follow up and they keep trying to string me along with promises of a refund coming. Do yourself a favor and go somewhere, anywhere else!

What a waste of money. The illustrations weren't great, looked nothing like what I asked for. That I was willing to work with, but they couldn't even get the words correct. After multiple failed attempts to have basic English corrected I finally gave up. It would be days or a week with nothing done and then if you sign in they will send you something. Otherwise they don't work on it. Horrible experience. I just wanted to make one book for a gift and I have nothing but wasted money and an email with a notepad attachment.