Awesome products and awesome service!
Awesome products and awesome service!
By JJJ
Response from Vossington· Aug 13, 2022
.•♥•.¸¸.•♥•JJJ•♥•.¸¸.•♥•.¸ Thank you so much for your review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
614 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exclusive picture frames online.
Vossington (vossington.com) has 614 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
614 approved reviews, newest moderated first
Awesome products and awesome service!
By JJJ
Response from Vossington· Aug 13, 2022
.•♥•.¸¸.•♥•JJJ•♥•.¸¸.•♥•.¸ Thank you so much for your review!
I love these frames! I shopped online everywhere looking for a curved wood frame and these are great! They have the warmth of wood and are very sturdy. I had artwork mounted and it fits into the frame perfectly!
By Leslie T.
Response from Vossington· Aug 13, 2022
.•♥•.¸¸.•♥•Leslie•♥•.¸¸.•♥•.¸ Thank you so much for your review!
Fantastic customer service and loved the frame once I got one that was not damage in shipping. However, Amazon fulfillment is doing a terrible job of packing. I received two damaged 30x40 frames before I got one that was in good condition. Huge, fragile frame was packed in a cardboard flat, not a box. Customer service was OUTSTANDING but they need to have a chat with Amazon about how to properly ship item.
By Brooke M.
Response from Vossington· Aug 13, 2022
.•♥•.¸¸.•♥•Brooke•♥•.¸¸.•♥•.¸ Thank you so much for your review! We are taking steps to start packaging our frames in protective boxes already in our factory.
The fake wood finish - which is more expensive - looks and feels cheap (sub-IKEA quality) and the mitered corners are not true. This frame was much more expensive, but of drastically lower quality, than similar ones from Target or Walmart. I have no idea why these cost as much as they do - I was disappointed in almost every element. Edit: the vendor reached out twice to try to rectify the issue and is sending a brand new frame free of change, in addition to the one I purchased. They suspect the one I had was damaged in shipping. They also clarified that they apply a thin wood veneer to an aluminum core for their wood frames, which are more expensive. I would not purchase another wood frame from Vossington (it feels quite fake), but I may give them another chance due to the outstanding customer service. Upped star rating from 1 to 3.
By Sam T.
Response from Vossington· Aug 8, 2022
Hi Sam, We are very sorry to hear about your disappointment. Please contact support at Vossington.com to help us make you fully satisfied with your purchase or return it for a full refund. Our frames are the thinnest and highest quality wood frames on the market. The wood is actually super thin real wood, I assure you that the other stores you mention are not offering anything similar.
On time delivery, high quality aluminum frames for a fraction of the price you'd get at framing stores. Good selection of sizes and frame colors too. The friend referral program is great as both my friends and I have gotten a lot of discounts already. I will be buying Vossington for all of my framing projects!
By Bear
Response from Vossington· Aug 8, 2022
.•♥•.¸¸.•♥•Bear•♥•.¸¸.•♥•.¸ Thank you so much for your review!
Good quality frames!
By Eunje K.
Response from Vossington· Aug 3, 2022
.•♥•.¸¸.•♥•Eunje•♥•.¸¸.•♥•.¸ Thank you so much for your review!
Beautiful frame gorgeous color!!
By stephanie
Response from Vossington· Aug 1, 2022
.•♥•.¸¸.•♥•Stephanie•♥•.¸¸.•♥•.¸ Thank you so much for your review!
Beautiful & quality frames. Exceeded my expectations. The bronze color is just what I hoped it would be, and I love the narrow profile.
By kareth
Response from Vossington· Aug 1, 2022
.•♥•.¸¸.•♥•Kareth•♥•.¸¸.•♥•.¸ Thank you so much for your review!