Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
53 reviews
Von RicheSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Von Riche, we believe that every gift should tell a story. Specializing in high-quality gifting jewelry, we offer pieces that are thoughtfully crafted and uniquely personalized with custom engravings. Whether it’s a token of love, friendship, or celebration, our jewelry is designed to create lasting memories and make every moment special. At Von Riche, we turn heartfelt sentiments into timeless treasures.
Von Riche (vonriche.com) has 53 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 31 reviews with 5 stars · Clear filters
Excelente gracias a mi esposa le encantó todo está mejor de lo que pensé la cadena con los nombres grabados y las piedras de colores la cajita con la luz adentro bueno superó mis expectativas muchas gracias mi esposa se puso bien contenta
By Isaac Valentin R.
The look on my wifeys face
By Ken L.
Response from Von Riche· Oct 16, 2026
Hi Ken, That's exactly why we do what we do! Thank you so much for sharing this, we're so happy your wife loved her gift. Wishing you both many more special moments together. Warmly, Your Von Riche Team
I want to apologize,the bank did not tell me that was not what you charged me.Sorry for my misunderstanding.I am looking forward to giving this gift to my wife.
By rarobert
Response from Von Riche· Oct 16, 2026
Hi there, No need to apologize at all! Bank statements can be confusing, and we really appreciate you coming back to clear things up. We hope your wife loves her gift. If you ever need anything, we're always here at [email protected]. Warm regards, Your Von Riche Team
Primero el sentido de pertenencia demostrado, segundo la excelencia en la calidad de sus productos, y por último y no menos importante, la atención al cliente. Muy complacido con nuestro producto y una esposa agradecida ganada con su compra, muchas gracias.
By Jose Manuel G.
Response from Von Riche· Oct 16, 2026
Hola José Manuel, ¡Muchísimas gracias por sus palabras! Nos alegra enormemente saber que quedó satisfecho con la calidad de nuestros productos y con nuestra atención, y más aún que su esposa quedó encantada. Fue un placer ser parte de un regalo tan especial. Un saludo cordial, El equipo de Von Riche
I mistakenly ordered 2 necklaces and when I asked for a refund it was dealt with by Janice and the team promptly and professionally
By Alan
Response from Von Riche· Oct 16, 2026
Hi Alan, Thank you for the kind words! We'll make sure Janice and the team see this. Mix-ups happen, and we're always happy to help sort them out quickly. Best wishes, Your Von Riche Team
Customer service was excellent. Looking forward to getting my husbands for Fathers Day.
By Donna R.
Response from Von Riche· Oct 16, 2026
Hi Donna, Thank you so much! We're happy our team could help, and we hope your husband loved his Father's Day gift. Warm regards, Your Von Riche Team
I rarely leave reviews, but this experience genuinely deserved one. I reached out to customer support expecting the usual back and forth, but they were fast and friendly, and actually solved my issue. They followed up to make sure everything was resolved. Highly recommend!
By Bruce
Response from Von Riche· Oct 16, 2026
Hi Bruce, We really appreciate you taking the time to write this, especially since you rarely leave reviews! Fast, friendly help is exactly what we aim for, and we're glad your issue was fully resolved. Thank you for recommending us! Best, Your Von Riche Team
In a world where it seems there is so much bad, and things going wrong, this company is proving that there are still good people and companies out there! I ordered a bracelet for my son, and after I purchased it, I noticed that I had given the wrong city for the address where it was going. I reached out, explaining my situation, and almost immediately, they responded, and said they would fix it. They very quickly did! Then a communication problem on my end, I thought it had never been delivered, but it had. I reached out to Von Riche several times, and every time they responded quickly, kindly, and professionally. They were very quick in their responses, and not once did they make me feel as if was a bother. I will definitely recommend them to others, and not hesitate to use them again myself. Go ahead, you won't be sorry! Brenda Penner
By Brenda P.
Response from Von Riche· Oct 16, 2026
Hi Brenda, Thank you so much for this beautiful review, it truly made our day! You were never a bother. We're always happy to help, and we're so glad we could fix the address and get your son's bracelet to him. Thank you for your kind words and for recommending us. We look forward to seeing you again! Warmly, Your Von Riche Team
