Sunday, November 8, 2026 · Customer reviews of US businesses
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394 reviews
VolusionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.
Volusion (volusion.com) has 394 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 67 reviews with 4 stars · Clear filters
Hello, My company has used Volusion for a number of years and we have been very happy with it. However, with the latest update of your order processing page, it is difficult to reach the Ready to Ship button from the drop down box. It is necessary to reduce the font to 50% on my laptop in order to complete processing the orders. It is less of an issue on the pc but still requires font adjustment. I thought you would like to know.
By Judy Truesdell, Owner, C.
We have had great experience with our Volusion ecommerce site. We are not tech savvy but their people are always helpful. The only thing I'm unhappy with is the new admin dashboard. Too hard to toggle between admin and store view. I just got comfy with the system and then the dashboard changed and I'm lost!
By Kathleen
Response from Volusion· Dec 7, 2016
Thank you for your kind comments! I'm confident that you will get used to the new admin dashboard and hopefully start to love it. Always know that we are help you when you are lost with the new dashboard. We have an exciting year ahead of us and plan to make it easier for you to manage your online business!
I only gave it a 4 for now only because the project is not completed yet. Jay did a great job in quickly resolving the aggravation and conflicting info. Once the project is complete, it should go to 5 stars.
By Dr. S.
Response from Volusion· Dec 6, 2016
Hi Dr. Stay! We apologize about the miscommunication. I'm glad we had a chance to speak last week! Things appear to be moving along very well. Please don't hesitate to reach out to me directly if you have any questions! Thanks!
