It is easy to use but I wish it had…
It is easy to use but I wish it had more features
By Iman
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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394 reviews
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Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.
Volusion (volusion.com) has 394 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 67 reviews with 4 stars · Clear filters
It is easy to use but I wish it had more features
By Iman
Very good company
By Andrea
Just the best customer service with a real live person on the phone which to me is priceless. They are always so nice, patient and smart!
By Craig
Reliable. Difficult to get through to technical support and it should always be free . Has been very reliable. More templates for free needed.
By Joel
All in all, a great scalable e-commerce solution. Nice API's and data export/import features.
By Curtis
Works well and they seem to continue to be dedicated to further improvements. Thanks Volusion!
By m24
the excellent customer service has made my choice to go with Volusion so worth it. however some assistants on the live chat were not that helpful in assisting with some technical issues. other than that, great platform to grow and manage an online store.
By anonymous
Good product, decent customer service. Understand not all Store scenarios will fit in a standard product, but most are covered, They do take customer feedback for feature updates to help bring better content in the future. Not a five star as they are still working at bringing some of their features up to date to better stay in line with today's world and it just takes time but they are getting there.
By Plumbers Best S.