VolusionReviews of volusion.com

Honestly I’ve never come across such a sketchy company like Digital Volusion. I was told I’d be making commissions but found out that they bleed you dry from all your investment and there customer support provide no assistance whatsoever. They have affected my livelihood, my mental health and my finance. If anyone feels the same way please leave a review so we can stop them from operating. They are the biggest scammers.

The worst “company” to ever exist. I’m so lucky I left them and went to Shopify. They are actual crooks. I nearly lost my business because of them. Stay FAR away. Shopify is the only way to go.

MyVolusion has zero customer support. They cancel your website often and give you no option to login or call. Their service is pathetic...but it's cheap. I hate this company.

I have been a Volusion customer for over a decade--this is how much they value my business--they have locked me out of my own account. I pay them monthly and without issue. Every single time I have to do a password reset, their prompts and system/process does not work and I have to ask for customer support. Usually they provide it...slowly. Now they are refusing to respond to me at all. I cannot conduct business and handle customer requests. I contacted them numerous times this past week...and no help whatsoever.

What was once the market leader has declined to become the worst ecommerce provider on the market. Volusion has gone stale. They've not evolved with the market, and their system is now outdated and clunky. The rot has been setting in from the top, because whoever is in charge simply doesn't care. Honestly, just sell up, close the thing down, or make some real investments to improve. Make a decision and then do it, because as things currently stand, Volusion is rotting away.

Company charges way too much and has way too many issues. Had them for years and finally got out. Shipping costs stopped functioning properly for customers and like I have read before payment charges just didn't seem to go through and had a ton of complaints from customers. Switched providers as I just had to and was charged the whole time I was switching. Poor customer service and just seems to be a company holding on and not being innovative.

Please do yourself a favor and go to a different platform for your website. We are stuck with Volusion for processing orders, but wish we never would have started. They have the worst customer service I've ever experienced and I've worked with 10+ different site providers. Do not get started with Volusion Payments, orders have an 80% chance of successfully being captured. The ones that fail they blame on the customer having their card too secure.

Good luck canceling a merchant account that you don't use. They have Zero customer service if you have no active account. We canceled a year ago and they continue to charge. Avoid at all costs!