VolcomReviews of volcom.com

I have purchased Volcom Clothing for several years including Jeans, T-Shirts, and Jackets, the quality has been fantastic. Recently I purchased four Volcom T- Shirts from a reputable Outlet in Melbourne. The quality of the T-Shirts is Very Very Bad. After the first wash they have stretched and now are very baggy and look washed up. Not sure if I will be purchasing Volcom products again.

I was not given a refund for the item that I returned. I bought a shirt in July 2024 and returned it in August 2024. In September 2024 I received an email that there was a delay in the returned item. I did not received any update from them since last year. Now(June 2025) I sent an email to ask about the refund but unfortunately they said they could not give a refund because they haven't received the item that I received and they said that they could refund me because the purchased was from last year. A company that doesn't refund. They will just take your money. I will not buy any Volcom brand anymore.

I have been purchasing volcom products for many years now and was elated to see that someone renewed the licenses to sell this clothing line in the US again. I’ve placed two orders with this company so far this year, each order that I have placed has had an issue on their end. In the first order, two of the five items I ordered came in a different fit, other than what is listed on their website. In fact, the fit they came in wasn’t even an option on their website. They got 40% of that order wrong. In the second order one of the shirts was mis-sized, it was a medium sized t-shirt that was labeled as a large. In this order, I had two other shirts that were using the exact same shirt blanks, same 50-50 blend, same modern fit, coming from the same country, the same everything except for the size, these shirts were actually large and were sized correctly, making it very obvious that the other shirt was a medium in disguise as a large. The problem is that their return service has no option for when they make a mistake, which they have clearly done on every single order that I’ve made so far this year with them. Their options for returns either penalize you financially or lock you into another order with possible new shipping charges. I don’t have the time to dispute every order I make, which is what I’ve had to do every time I’ve placed an order with this business. At this point I’m literally afraid to place any more orders with them, because I don’t know what I’m gonna get, and I don’t know what I’m going to have to go through for them to take accountability for their incompetence. Unfortunately I can’t no longer patronize this business because of this. I would suggest you look elsewhere for clothing.

Item missing. Contacted customer service. They stated out of stock, had to chase refund.

They sent me the wrong size and now I've spent 3 weeks trying to get a refund from them, let alone a replacement. They told me they don't do exchanges so I would need to buy the product again, but now it's out of stock. So due to no fault of my own I am stuck waiting for my money back for a product I don't have, with no option to replace it unless I want to spend more money. Don't worry though, they have sent me a 15% discount code for my time. Except you get a 15% discount code for breathing near their website - you get it if you make your first purchase, leave a review, literally anything. Massive joke and waste of my time.

Bought 2 pairs of the jeans. Bought the following and when they ripped: Nailer Jeans - MATURED: ripped on the back pocket when I bent over. Lasted around 4 months. Outer Spaced Casual Trousers - lasted 9 months and have thread tearing underneath. Don’t bother buying these. Quality is awful.

Pésimo servicio postventa y de cambios

I placed an order on Feb 1 . It is the 10th . My item has not shipped. I have sent 4 emails . I have even tried to phone but the volcom.canada phone line is not accepting calls. If I had to guess this company is going bancrupt . There is 0 custoner service . Don't shop here .