VoiplyReviews of voiply.com

It doesn't work with my internet setup.

phone isnt working again?..what a surprise..NOT

terrible service gave me mis-information to get me to sign up. Horrible overseas customer service that was totally unhelpful, as was their documentation. DO it did ot work for me, and when I wanted t cancel, so much for their money back deal- they wanted to charge me a fee to cancel a phone number change request that had not yet happened. Just say no.

Worst company I have ever worked with! After the payment they blocked all my phone numbers due to "fraudulent" activity, but they have all the records of our calls that simply show our daily business activities ( we are an experienced dispatch enterprise) Never work with them

We requested a phone number be ported on the 16th when we ordered the Voiply equipment. The phone still is not working yet. We keep getting told we will be notified when everything is done. Now in 14 days we will be charged another months fees and still no phone.

Upon setup of the equipment, we wanted to test VOIPly with a new number before porting our present number over from OOMA. We could call out successfully, but the VOIPly system would not accept incoming calls from our Consumer Cellular cell phones. After many days of trying, tech support was unable to help us with the issue, and ultimately blamed the issue on our cell carrier. We have had OOMA VOIP for nine years with zero issues with our cell carrier. Overall, it was a total failure, and we ended up dropping the idea of a landline and settled for the use of our cell phones only. They did refund our money, though we were charged $5.99 to ship the equipment back. I had high hopes for VOIPly, but it did not work as expected. If you have Consumer Cellular, be prepared to possibly have to work through some issues. I can only hope this was an isolated incident that may be rectifiable. For my wife and myself, we lost confidence in the service and could not continue.

Took forever to port number. Your iPhone app is terrible. Waiting to try ATA device. If I can’t FAX through it I will cancel service.

Their app is terrible and their customer service is worse. They don’t seem to understand simple request and so I had to cancel before I even got started. Of course, I have to wait for my refund, which I paid for the full year.