customer service
I had one lock failure after eight months and customer service promptly replaced it. Thank you!
By richard C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places.Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Vizilok (vizilok.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 307 reviews with 5 stars · Clear filters
I had one lock failure after eight months and customer service promptly replaced it. Thank you!
By richard C.
I ordered the product online and it shipped right away.
By Kris in P.
Response from Vizilok· Oct 18, 2019
Thank you, Kris, for your review.
5 star all the way. Love the licks and they stand behind their products!!!
By scott U.
Response from Vizilok· Oct 17, 2019
Thank you, Scott for your honest review. I appreciate that you took your time and say a couple of nice words about our company and product. Victoria, CEO
We received the material on time.
By Laura J.
Response from Vizilok· Oct 21, 2019
Thank you, Laura, for taking the time to say a couple of nice words about our company.
I saw I ordered. Easy as that
By Joshua E.
Response from Vizilok· Oct 21, 2019
Thank you, Joshua, for taking the time to write a couple of nice words about our company. I hope you enjoy using our lock.
Great product and great customer service. Our bathrooms are located right at the front entrance of our business. It was unsightly to see the bathrooms upon entry. Now we can keep the doors closed without guessing whether they are occupied.
By Jenny S.
Response from Vizilok· Oct 13, 2019
Thank you, Jenny. I appreciate the feedback and positive review. It is our pleasure to help businesses to improve the working condition and customer experience.
Quick to ship, I have been using these knobs for about three years now. For me they last about a year on a manufacturing facility restroom door.
By Kirk
Great product.. shipped quickly.. would be nice if the locks had through bolts outside of the 2 1/8" holes.
By raymond
Response from Vizilok· Sep 23, 2019
Thank you, Raymond, for 5 stars. We would think about your suggestion.