I e-mailed about a broken lock.
I contacted them about a broken lock that I had purchase and they took care of it write away. That is great service. Thanks: Jerry
By Jerry B.
Response from Vizilok· Jul 26, 2022
Jerrry, thank you for your kind words!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places.Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Vizilok (vizilok.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 307 reviews with 5 stars · Clear filters
I contacted them about a broken lock that I had purchase and they took care of it write away. That is great service. Thanks: Jerry
By Jerry B.
Response from Vizilok· Jul 26, 2022
Jerrry, thank you for your kind words!
always great customer service... and love the product!
By Jeff P.
Response from Vizilok· Jun 24, 2022
Jeff, thank you so much for your feedback!
Anna was fast and professional. I will defiantly us e you for future orders.
By Hal K.
Response from Vizilok· Jun 16, 2022
Thank you, Hal, for your kind words :)
"Awesome product with great service!" Lester S CBRE Walmart Account :-)
By L S.
Response from Vizilok· May 19, 2022
Thank you, Lester, for your feedback and being our loyal customer! We appreciate this! :)
The experience has been very good, we have received excellent attention, and very quit responses, the agent have guided us to choose the product that meets our needs, providing specs and information about the products. Thank you very much.
By Patricia Cedeño P.
Easy online ordering process
By JM
Response from Vizilok· May 11, 2022
Thank you, John!
I had a problem with a lock. Customer service is amazing, very responsive. Will absolutely do business with them again. Thank you!
By Flair Salon S.
Response from Vizilok· May 11, 2022
Thank you for sharing your feedback! We appreciate it so much!
We had a problem with ADA locks we had ordered a few years back. They were constantly breaking, jamming. We reached out to Ana and she was very accepting of our plight. Even though they were 2 years old she offered to send us the parts for free to try and fix them or a discount if we ordered all new locks. We chose the latter as we felt this was the better choice. The new locks are supposed to be better and stronger......time will tell but at least Ana attempted to make it right. Thank you Ana!
By Mindy M.
Response from Vizilok· May 11, 2022
You just made our day, Mindy! We are happy to read your great feedback :) Thank you!