I am very satisfied with my new hearing…
I am very satisfied with my new hearing aides.once I read and learned how to adjust them for my best hearing.enjoy the fact that I have them programed to my phone and can adjust them when needed.
By Kay L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
339 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vivtone Hearing Aids is a company that specializes in providing high-quality over-the-counter (OTC) hearing aids at affordable prices to customers in the United States. --- Our goal is to make hearing aids accessible to anyone who needs them, regardless of their financial situation. --- We believe that everyone should have the opportunity to enjoy the benefits of improved hearing, and we strive to provide our customers with the best products and services possible.
Vivtone Hearing Aids (vivtone.com) has 339 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
339 approved reviews, newest moderated first
I am very satisfied with my new hearing aides.once I read and learned how to adjust them for my best hearing.enjoy the fact that I have them programed to my phone and can adjust them when needed.
By Kay L.
I have no idea if I put them in correctly etc.i am older and by myself…difficult to know if they are even on correctly
By Millie
Response from Vivtone Hearing Aids· Oct 17, 2026
Hi Millie, Dear customer, Thank you for taking the time to share your feedback. We fully understand it can be tricky to make sure hearing aids are fitted correctly, especially when you’re learning to use them on your own. We’d love to help walk you through the proper insertion steps and check everything for you. Could you please send us your order number via our support email so our team can assist you promptly? Our support email: [email protected]. We can share simple step-by-step instructions and tips to help you verify if the devices are worn properly. Please feel free to reach out anytime. Best regards, Vivtone Customer Support
Easy to order and received them in less than a week
By Johnny S.
I'm so thankful to Vivtone, I had the hearing aids in my cart but I just didn't know if I could afford them :( a couple of days later, I got a phone call asking if I still wanted the hearing aids, I explained, I dont just want them, I need them She said, we would like to give you a 25% discount I am 65 years old on social security, I was able to get my hearing aids because of the kindness of Vivtone :) I feel blessed, thanks to Vivtone I can hear again These are so easy to use and I am so happy of how they work, everyone around me is happy to Thank you so much for your kindness ♡
By Patricia P.
The customer service was outstanding!! Cindy was the best. Will get my next pair from Vivatone, great price, product and customer support. Had a problem with RT one and Cindy was very proactive to resolve it. Thanks again. Jim
By Jim O.
The product, quality and price of the Vivtone Xpure far exceeds the other hearing aids I have tried. I also appreciate the easy access to customer service for any questions and concerns.
By Domenic C.
As a first time user I was able to use the aids immediately. I did need to optimize them. The app installed immediately and blue tooth worked.
By Sonia F.
Quick and accurate response to my question.
By John B.