VivooReviews of vivoo.io

Easy to use and clear experience.

I used these tests for about 6 months on and off. Today I decided to run an experiment. I took two tests within 1 hour and only changed the room I was in. The lighting was similar but the test was 7/10 and 9/10. Apparantly during that hour my sodium, calcium and magnesium levels dropped from 10 to 3. Newsflash, they didn't. This test isn't accurate. Get a blood test if you are really concerned.

They have incredible customer service. Real people respond to you and fast. I bought the product for my husband because his health had deteriorated recently and it was one way to easily track some of his health factors. It’s easy to use and he found it helpful. I’m not 100% sure how accurate the reading is but at least it can help you compare week to week if you test under the same conditions each time.

Following from the response from Vivoo I will always consider a blood test to be more reliable. I won't be buying this product again. This test wasn't accurate for me. It stated low sodium. I actually did a blood test on the same day and it showed sodium levels were in the high end of normal range. My hydration is low but I drink 3 liters of water daily. How reliable are the other results?

I love this product! It works great. And I think we should all be able to monitor more of our health indicators at home. It’s important to read the instructions. Nothing is difficult at all. Just have to follow the process. It takes under two minutes. I just got my newest box through their subscription service. Super helpful customer service! REAL people. No bots!

I ordered September 25 When nothing happened, I contact support. And they write: “ Unfortunately, there was a problem with the shipment process. We will contact our storehouse about this issue so that this kind of incident won't happen again in the future. We will send you a new Vivoo package on Monday (31st October).” They really shipped and confirmed November 04, a full eight days later. Why?? And when it arrived finally 6 weeks after my order was placed: I do not receive an apology or anything at all and only half my order, one pack instead of the two ordered. This company is pure incompetence and cluelessness. Stay clear off these amateurs!!

I love the product but ordering and delivery (to Ireland) was a nightmare. They were first processing my order for more than a week and when I called to intervene, they told me they would send it immediately. They didn't. So I called again. This time I got the track number which was only showing some address in Turkey (?!) , not my address or the location of the package. Then one day it just showed up at my door. Terrible shipping contractors. Great customer service (they comped my annual supply) and a great product.

Update 2022-10-13: Beware! You can't unsubcribe from their emails, as they keep on sending them, even though I have unsubscribed 3 times already. Could be frauds. Exercise caution! Original review 2022-10-06: This could be a good idea, but before this can be credible it would need calibration and real units of measurement. It does matter a lot in what lighting conditions you scan the test. Just think of day or night, shade or sun. Also it is not enough to calibrate it using white only, as white and white can be very different and usually it is very hard to get/produce true white especially on camera. Also heuristic and/or arbitrary units are not a good idea, as usually they are either meaningless scientifically or they cannot be compared to medical results for example. This is why I would not subscribe or order. But these can be improved and adjusted hopefully, so maybe later. =)