Excellent customer service.Timely…
Excellent customer service.Timely response.
By Sharnan H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
27 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vivanchor is listed under Home Goods Stores.
Vivanchor (vivanchor.com) has 27 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 11 reviews with 5 stars · Clear filters
Excellent customer service.Timely response.
By Sharnan H.
They responded to me in a very timely manner and satisfied my request. I would recommend them!
By Chris B.
They helped me to receive my order after it was lost in transit, or delivered to the wrong address.
By Susan C.
Although I wasn’t happy with the item I received I was extremely happy with the response I received from Vivanchor in sorting my refund out for me quickly. Julia from their team acted immediately for me which I appreciate immensely. I’d have no problem ordering from Vivanchor again in the future. My refund arrived within 2 days to my account making me very happy. Thanks again Julia. You’re a credit to the company.
By Mia
Even though I did not get my product and it was supposedly delivered. Julia refunded me and she did it quickly. Thank you for the great customer service, maybe next time though I will get the product. Debbe
By Debbe L.
Helped me with j my order.
By Jwoffmt
I ordered a product that was not what was expected. I was disappointed. However, the company was great on the issue. They refunded me for the product. I would still go in and check on the products and might order in the future.
By Dorene W.
Durian was super helpful in resolving an issue for me. Great customer service!
By Breanna M.