High quality products
High quality products
By Dennis N.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
402 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our fast, secure, high-speed portable WiFi hotspot makes sure you stay connected whenever and wherever you go! #visionglobalwifi
Vision Global WiFi (visionglobalwifi.com) has 402 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 70 reviews with 4 stars · Clear filters
High quality products
By Dennis N.
Had no issues during the trip
By Mitsunori F.
Response from Vision Global WiFi· Mar 20, 2020
Hi Funaki! We really appreciate you for taking time to always write a lovable review about our service. We'll make sure to provide the best effort we can assisting our valued customers. If you have questions, you may email us at [email protected]
The service in general was good. Getting the router was easy enough. I had issues with the quality of the service in general. It was slow and unreliable most of the time. The bandwidth was enough to navigate Google maps and to text but nothing more. I have contracted services with other companies that had enough bandwidth to stream music while we drove around the country and I think, if you want to be competitive, you should offer the same.
By Juan
Response from Vision Global WiFi· Mar 18, 2020
Hi Juan! Our sincere apologies for this experience you've had with us although you gave us 4 stars. We truly appreciate your kindness. Most of the time 4G slows down to 3G since the reception might be weak because there is no cell tower close by or in the rural areas. Thank you so much for giving us a suggestion, we have Unlimited 4G Max (AT&T) that offers unlimited data connection and has better coverage. We will avoid this to happen again. If you have further questions, please feel free to contact us at [email protected], we'll help you.
everything was good, aside from the return. i had to return it immediately when i got back and didnt have a couple days to return it.
By 2551862
Response from Vision Global WiFi· Mar 18, 2020
Hi Tran! Thanks for your feedback! We apologize that you have to return it the moment you got back. Our rental period starts from the day customer picked up the device until it's returned. Each day counts as one day. But, we always strive our best to make sure that our customer is satisfied with our service. Hope to see you soon in the near future! Please contact us at [email protected] if you have any questions.
Good service! I will add More flexibility and no cap for megas options!
By 2552322
Response from Vision Global WiFi· Mar 13, 2020
Hi Lopez! Thank you so much for your feedback! We really appreciate it! Looking forward to assisting you with the internet service in the near future. If you have any concerns, you may contact us at [email protected]
Very good service
By David
Response from Vision Global WiFi· Mar 11, 2020
Hi David! Thank you so much for your kind words. We are so glad the experience was positive to you. Please keep us in mind for your following travels. If you have any concerns, you may contact us at [email protected]
pick up and drop off no issue. I had to pull the battery several times on my unit (Pocket Wifi) to reset it.
By seki
Response from Vision Global WiFi· Mar 9, 2020
Dear Customer, Thank you for sharing your experience with us. We will do our best to avoid this thing to happen and improve our service. Please keep us in mind for your next trip! If you have any concerns, you may contact us at [email protected]
The portable wifi overall worked great on my 1-week trip to London. I shared the device with one other friend. The battery life is very long, allowing us to enjoy our vacation without worrying about charging it mid-day. However, on some days the connection was very weak and sometimes we completely lost service.
By customer
Response from Vision Global WiFi· Jan 28, 2019
Dear Customer, We always appreciate customer's voice for us to improve our service! Don't hesitate to contact us at [email protected] if you have any questions during the trip. Reset the device usually help the connection issues, and the quality of the connection may be affected by outside conditions, weather, obstruction by buildings, the number of users, or locations. Please let us know if you are traveling next time and we would love to provide our service again!