Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visio Lending is the nation's premier lender for buy and hold investors, offering flexible, long-term commercial loans for single family residential rental and vacation rental properties.
Visio Lending (visiolending.com) has 188 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
188 approved reviews, newest moderated first
Took too long required too much paper work
By CL J.
Response from Visio Lending· May 8, 2019
Thank you for your feedback. We are sorry to hear that your experience with us hasn't lived up to your expectations. Our management team will use your feedback to help us continue improving our process.
realy good company, I will recomend to every body
By Roeser V.
Good innovative company to work with. I could do way more deals if they had smaller balance loans. The money is a little slow to reach the client and brokers who bring the deals to get paid. Overall decent experience. I couldn't give a better rating because of this very important point. If they could get better with the communication when the loan programs change, a change in the every day way of doing things with our customers, better title companies and notaries to use, and money disbursements, they would be fantastic, because everything else is great.
By Tamairo M.
Best stated income lender there is.
By Jrine
Response from Visio Lending· Apr 8, 2019
Thank you!
Taylor was our loan officer. My Wife and I are full-time investors so not having W-2's we have to use unconventional long term loans to fund the rental properties we purchase. When looking at Visio we thought it would be a great fit for what we are trying to do. It turned out to be like one of those bad dreams you can't wake up from. Taylor took so long to close on our loans he had to re-run my credit, so I now have to hard pulls on my credit report. They asked us for our log-in ID's for all of our bank accounts so they could verify funds which we did not give, we submitted paper copies. The loan processor was nearly impossible to reach. We started the loan process at the end of October and didn't close until the end of February. During the long process, the interest rates went down and Taylor would not adjust our loans to the new lower rate. We were not given a choice of what Title Company we wanted to use, we had to use their preferred Title Company. We were not allowed to contact the Title Company and ask any questions. We did finally close but what a nightmare.
By Todd
Processing takes to long and lacks communication with the Broker. The Sales Team is great. Freddy Colon is very helpful and informative. When the loan leaves Mr. Colon's desk. As a Broker, I go dark.
By Pedro
Response from Visio Lending· May 8, 2019
Thank you for taking the time to leave us your feedback. We are sorry that you had an unsatisfactory experience with us this time around. We hope that since your initial review, we have addressed your concern. We are continually reviewing our process and will be using this feedback to ensure we are providing our clients with an efficient and dependable process.
Great at what they do. Small window of types of loans they do. Usually quick 3-4 wk closings
By Bill F.
a source of help in my time of need
By Solomon M.
Response from Visio Lending· Apr 3, 2019
We are so glad we could be of help to you!
