Excelente!!!
Excelente!!!
By Maria
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
81 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virgin Wines USA
Virgin Wines USA (virginwines.com) has 81 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
81 approved reviews, newest moderated first
Excelente!!!
By Maria
Outstanding service! Excellent wines. And, amazing staff. Hands down, the best place to buy your wine.
By Danny L.
I ordered a case of sparking wines for my friend's birthday. I noticed that I was charged twice. I contacted customer service several times and was unable to get through to them. Virgin is great at taking your money but rubbish after.
By Katheleen U.
Response from Virgin Wines USA· Dec 9, 2021
Hi Kathleen, We are so sorry to hear this and eager to assist you! We have sent you a private message. Best regards, Virgin Wines USA
I have been a customer and member of Virgin Wines USA for over 5 years. If you love all types of wine and want to be exposed to selections that are not available in stores, then Virgin Wines is a good choice. My average cost per bottle is around $11 across the hundreds of wines I have purchased and enjoyed over the years. I looked at about 30 bottles versus store costs at places like Costco's and the same bottles would have cost me on average over $15. I highly recommend Virgin Wines USA.
By WILLIAM
I have always enjoyed the selection & service that I have received from Virgin Wines. But lately I have been very dissatisfied with FedEx. It getting harder & harder to redirect deliveries if I know I won't be home to sign for the delivery. This really doesn't have anything to do with Virgin Wines directly but I thought I should let you know.
By John
The quality of the wine from Virgin Wines USA is amazing. Never disappointed. On top of that great customer service, when I needed it Thank You Jan
By Jan
Lots of choices. Sales people are not pushy. Ships easily and on time.
By Linda
The service is good, and it happened the Fedex delivery guy sent my merchandise to the first floor made me very inconvenient to brought it to my second floor.homr, after i complain, it is not happened again. I do hope the member wine has more variety for i received some times repeat and repeat.
By Ruby H.