Brilliant staff in Las Vegas
Brilliant staff in Las Vegas, helped out greatly.
By Joe T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
15 reviews
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A brand new airline dedicated to making flying good again. Airline tickets, airfares, flights, and more.
Virginamerica (virginamerica.com) has 15 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
15 approved reviews, newest moderated first
Brilliant staff in Las Vegas, helped out greatly.
By Joe T.
This is great. fantastic design!!!
By Mei H.
I am very happy and the amazing service - highly recommended!
By Emily L.
Always helpful!! Thank you Virgin America & Alaska Airlines 🙏💚. Best airlines to fly!! Customer service is outstanding! I had to cancel my flight with a third party and VM AlaskaAir who I was flying helped me all the way through with the Cancel and Rebook 🙏💚. I will never book through the third party again. Thank you thank you thank you!!!! 💚
By Jeanette
LAX to SFO! Great flight, on time, comfortable.
By Thomas B.
liked them, had a tough flight but great service.
By Alison
This was our first flight on Virgin America. We couldn't have been more pleased with the service, the seats and legroom. The only complaint I had was that we were not really told how you must order your lunch meal and missed out on the way to San Francisco. We are fast learners and had no problem on the way back to Boston. We have traveled all over Europe, the USA, and Mexico and would rate this as one of our favorite airlines to fly
By Bernard & P.
Cancelled flight from Boston, no information, unmanned counter in airport, no assistance, no rebooking, response on email complaint: please call this number, no answer. Catch 22.
By Peter C.