I think it's a scam
I think it's a scam. I bought tickets but they haven't been sent and no one is answering emails. Try to stay away from this site for less hassle.
By Floredana I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
126 reviews
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Vipseats is listed under Events & Venues.
Vipseats (vipseats.com) has 126 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
126 approved reviews, newest moderated first
I think it's a scam. I bought tickets but they haven't been sent and no one is answering emails. Try to stay away from this site for less hassle.
By Floredana I.
i have been another idiot scammed by this company, paid for the carabo cup final on sunday and no ticket arrived as promised and all emails ignored, will try and get my money back from my credit card company, this company needs reporting to the police.
By PaulB
Another person here that has been scammed. Honestly dont know how these people sleep at night. More shocking is how this Website is still allowed to trade on the Internet. Reported fraud to the Police.
By Debbie
purchased 2 tickets for the carabao cup final,still waiting on them,dont think i will get them,i have reported them to REPORT FRAUD on 03001232040,i would advise other people to ring that number,its the only way to stop this happening.just an update,there website has been taken down.
By paul
I haven't received my tickets for the final Carabao cup and I don't believe I will if you guys see the only good reviews are from india SCAM!! I am dealing with my bank now hopefully getting refund Avoid this scammers
By AGOLLI J.
Like everyone else no tickets automated reply saying out of office will get back to you. No tickets have arrived will try and get a refund now. Very disappointed website should be shut down now !!
By Jacqueline M.
And I am one of many that bought tickets for Carabao Cup final to me and my son. Unfortunately I see that is scam. On my page on VIPSEATS I do have tickets with seat number and everything but they are not allocated. One percent hope that they will be tickets Friday.
By Erin L.
MY SON Ordered tickets for the Carabao cup for for his Dads birthday. Should have received tickets 5 to 7 days before, still nothing. Emailed yesterday to have an email back saying out of office. Emailed a further twice and just ignored. Now looking at all the reviews it is obviously a SCAM. PLEASE DO NOT WAIST YOUR MONEY YOU WONT RECEIVE THE TICKETS YOU PAID FOR. CONTACTED BANK
By Mrs J N.