SCAM....RUN!!
The quality of the bag I received is a disappointment.they are not genuine and it's nothing like the picture they showed.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
23 reviews
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Viorelle is listed under Accessories.
Viorelle (viorelle.com) has 23 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 22 reviews with 1 star · Clear filters
The quality of the bag I received is a disappointment.they are not genuine and it's nothing like the picture they showed.
By customer
If minus stars could be selected oh how I wish I had read the reviews in here . Bag cheap and nasty nothing like what is advertised and not cheap either . I am not daft I knew it wouldn’t be the genuine article but their adver shows a quality copy but that’s not what you get . Avoid like the plague save your cash
By Julie
Please don’t fall for this scam company.. their advert popped up on my Facebook after I had been looking to buy a genuine coach bag and I had a look just to be nosy. If you watch the video at a certain point the label is visible with ‘coach’ clearly seen.. they are unpacking a genuine bag not showing their product which by all accounts looking at the reviews on here are awful. There’s so many companies like this around now so please be careful!
By Katie A.
Not even a star! This is a scam company. Fake trust pilot reviews on website and Fake images they delete negative comments on social media and do not reply. The bags or actually nothing like the pictures they post and 'reviews' its litterly a different bag so cheap do not waste money!!
By Laura F.
It took 3 weeks to receive the bags I ordered and I was extremely disappointed with the look and quality of the bags. I didn't expect them to be exact copies but the materials and hardware are so cheap looking
By Margaret M.
Not much like the advert. Not very straight either. Couldn’t find anyone to ask to return it too. Unfortunately for me I bought two!!
By Olivia S.
Fake products, they sold me complete rubbish for £39.99, nothing like their photo , bag is so fake that it's not worth £1, they claim they are based in London but its scam Chinese company, scamming people by posting fake photos and trustpilot reviews on their website!
By Gladys
Took weeks before arrival of that tabby26 copied bag I got about £35. Quality was too low for that price. I struggled before I was permitted for a return. Paid £19 for return nd now I avnt got my refund. This people are scammers cos they’re deleting negative comments on IG. I dunno what to do. Can’t believe my whole money is gone. Pls don’t buy nothing from them.
By Blessing M.