Excellent customer service!
Excellent customer service! Vinyl album choices, whether it be the BROTM, or one's own choice of different genre selections are spot on.
By RRJ
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
120 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vinylmnky is a leader in new music discovery and expertly curated vinyl experiences. From the popular Breakthrough Record of The Month (BROTM) membership to genre-specific subscription plans curated based on your music taste, Vinylmnky will bolster any vinyl collection. We aim to build our community through high quality service, innovation, customer satisfaction, and passion.
Vinylmnky (vinylmnky.com) has 120 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 91 reviews with 5 stars · Clear filters
Excellent customer service! Vinyl album choices, whether it be the BROTM, or one's own choice of different genre selections are spot on.
By RRJ
So I was skeptical and my situation was a bit unique. I was looking for a record and could not find it anywhere. Found this site. And they had it. I ordered it, paid for it. And then about 30 min later got an email saying I was refunded. So I contacted them trough Facebook. The customer service was awesome, got a quick reply as to why it happened, turns out there inventory wasn’t correct due to the recent death of the artist sales were having it fly off the shelf. The co founder made a call and said they have one in stock but it was opened for photos but not played. He said I could buy that one. I did and it was shipped the next day. Haven’t had customer service like that in a long time.
By Thomas
Not answering the questions and waiting about a week and my vinyl havent been despatched yet
By Chris
Great records! Great prices! Exclusive editions! Excellent customer service! Looking forward to signing up with them full-time!
By Jason S.
Really great service. I love that its a different genre of music each time and you get the benefit of being "first" for new artists that are emerging. A lot of the albums come signed which adds a lot of value. It's really a fantastic way for collectors to build their library and discover new music that maybe you wouldn't normally listen to.
By Carli L.
Smooth transaction, helpful/efficient customer service, fast shipping and excellent products! Will gladly buy from your store again
By Jason N.
I've been happy with the quality of the LPs, and the monthly music, and I browse the store as often as I can afford to. The owner/founder is quick to respond, and provides excellent and friendly customer service! I only have good things to say about Vinylmnky!
By Drew G.
Awesome LP with fast shipping and even a personalized note with my record. Awesome company.
By JB from San D.