VinotempReviews of vinotemp.com

I recently purchased a new wine chiller from Costco. My old Vinotemp finally started acting up after fifteen years. So, loyalty and past experience brought me back The new unit had mixed reviews, but I gambled for reasons stated. So far, the unit is great. Looks perfect, dual zone working, and quiet. Have dealt with Vinotemp customer service in the past. Very helpful. Super service!

Very reliable, excellent quality

Really like this wine cooler! Only drawback is that the bottom shelf is actually not one for wine bottles inasmuch as there’s not enough room.

Unit cools great. Installed by Vinotemp recommended vendor. Only issue is the sound level. More cooling power, but a bit louder.

I can't get anyone to follow up on a damaged part complaint!

Great support staff. Thank you Maryanne for you efforts and great customer service.

At Christmas time I installed a 15" wine cooler. The motor ran but it never cooled. Vinotemp sent me parts and told me a repairman would soon contact me. Evidently they were not able to find such a person in my area. I finally sent the cooler back to where I had bought it. Unfortunate experience. The CS rep at Vinotemp did his best to get my situation resolved. It just turned out impossible.

Product is good and is running as advertised. Had a problem with the installation where the power cord did not seal as it was supposed to when pulling down on it. Callled for a fix but no-one returned my call. Have tried to seal up the opening where the power cord comes through the unit with duct tape but there should be a small plug with a hole in the middle that could be installed in half’s to seal this opening. Any suggestions???