Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
60 reviews
VINGUYSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VINGUYS is a technology company focused on enhancing the birdwatching experience through innovative solutions. Our flagship product, the VINGUYS V-feeder, combines cutting-edge technology with a passion for nature. Designed with advanced features such as HD video resolution, real-time notifications, and bird species recognition, our smart bird feeder allows users to monitor and enjoy wildlife in a more interactive and meaningful way.Founded with a deep respect for nature, VINGUYS aims to provide a seamless, intuitive experience for bird enthusiasts, whether they are seasoned birdwatchers or newcomers. Our team consists of experienced professionals with expertise in smart technology and environmental sustainability, dedicated to developing solutions that foster a greater connection between people and the natural world.At VINGUYS, we are committed to continuous improvement, offering innovative, user-friendly products that make birdwatching more accessible and enjoyable. With a focus on quality, reliability, and customer satisfaction, we aim to be a trusted partner for anyone looking to enhance their interaction with wildlife.
VINGUYS (vinguys.com) has 60 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 17 reviews with 1 star · Clear filters
Stand by there product,will not recommend to anyone, terrible!!!
By Connie B.
CUSTOMER SERVICE LACKING: You should not be allowed to sell anything without a valid customer service phone number. My item took 6 weeks to arrive. If I could have called or checked the status of the order, I would have felt confident I was actually getting the item. When it finally arrived I was surprised because I had ordered it so long ago. What are you hiding? Give people a number to call. I will not be ordering again.
By Sheila G.
I received the birdhouse as a gift. It is very nice, was easy to put together and works. HOWEVER, I ordered a SIM card from them 6 weeks ago and I have not received it. There is no contact phone number and they will not respond to emails. DO NOT BUY IF YOU EXPECT ANY SORT OF CUSTOMER SERVICE.
By SHEILA G.
Our package was missing several parts Most Importantly the Antenna This is my second response No customer service contact available. Camera doesn’t work Glorified bird feeder with inoperable camera!!! You should send new device with functioning camera
By customer B.
Well when I received the box it was damaged, as well as the product inside. You need to package them better, at least put them in 2 boxes. I guess you didn't get my message about how I received it. I was planning on giving it as a gift, but with the box all torn up and the roof damaged, I could not do that, so I had to go out and buy something else. I am expecting a replacement and you can pay for shipping.
By Betsy T.
I still don't have my order that I ordered on March 23rd
By Jeannie P.
Description was deceiving. Describes a list of things that come with DIY kit, and most of it didn't come with it.. I just wanted the fruit fork (which didn't come with it, even though it was listed) I reached out to you guys and after 3,4 days of no response I had to go through pay pal to get a refund.. I'd list 0 stars if that was an option! Customer service is terrible, non existent.
By chris L.
Ordered memory card directly from Vinguys that the camera will not recognize.
By Mark T.
