vineyard vinesReviews of vineyardvines.com

UTC mall. Sarasota Florida. Not everyone is a size small or large. Literally no sizes over XL at all. I know plenty of men who are XXL XXXL. Can you elaborate please

ORdered something and realized within a second it was being sent to the wrong (old) address. I sent an email that clearly wasn't going to be answered and referred to their 800 number. An hour later, I have listened to the same 30 minute recording of country music and no one ever picked up. I attempted to call the corporate office and got the same recording. Their "online chat" is off line at 3 pm. Really unacceptable.

Order number 31499882 PERFECT execution! This one was a slam dunk Sherpa pullover is so soft looking forward to wearing it up North. Delivery and product 10 out of 10

Oh my gosh... the items are received in a timely manner and are cute but IF YOU ARE EVEN A BIT UNSURE ABOUT YOUR SIZE, do NOT order from them!! I ordered a bikini that with duties ended up being $394. For ONE bikini. Which is fine - it looked cute, I bought it. It was cute but huge so returned it with UPS tracking and it has been almost 5 weeks since returning it and no refund. Like everyone here says, same canned "We're SO popular and SO busy we'll get to you as soon as we can!" email. NO personal contact, no help. I called and requested a refund finally. The friendly guy said "sure! Within 3 days." Guess what? No refund. I have had to go through paypal now and waste more time. I hate to do this but I am sad b/c I used to love buying their clothing in Naples, FL... but never again.

The door buster deals were just too good

Trash customer service. Sent 14 emails and got the same ‘pre-written’ reply for every one of them. Called and spoke with representative, they did not do what they promised. Worst customer service in US apparel market.

Would give zero stars if it was possible. They refuse to reply to customer service emails, after I recieved a damaged item in the mail.

Terrible customer service! Won’t answer phones or emails! Canceled my order on me after I placed my order online for a week and won’t refund my money to my credit card! Why anyone buys from these suckers is beyond me!