Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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212 reviews
VinAuditSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one-stop shop for vehicle data. VinAudit is a private technology company founded in Kirkland, WA that specializes in vehicle history solutions for auto dealers, consumers, and businesses. Paying exorbitant fees for basic data should be a thing of the past! Since launching in 2011 as a first-level access provider to the National Motor Vehicle Title Information System, we’ve quietly built one of the largest vehicle databases in North America. In 2020 VinAudit expanded operations to support the Canadian market, becoming one of two providers north of the border. Our solutions include vehicle specifications, market valuations, ownership costs, images, and inventory data feeds.
VinAudit (vinaudit.com) has 212 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 134 reviews with 5 stars · Clear filters
Great customer service! They're resolved an issue within one day! I was completely surprised. And a real Tech reached out to me via email and told me that it was resolved. And the two reports that I got so far were spot on. Thank you Joy for helping me so quickly with this!
By Dino C.
The representative for VinAudit was courteous, respectful, attentive, listened carefully to my complaint and quickly resolved the issue to my satisfaction.
By Michael Z.
We were looking for details about a single vehicle and ordered what we thought was a single report for $9.99. Instead, we made some wrong click and ended up ordering a "Dealer Monthly Service" by accident for $20.00. We noticed this after we got a second charge one month later for $23.00. We contacted VinAudit and one of their employees in Customer Service, Joy, responded by email. She was very respectful, efficient and caring. Joy then corrected our inadvertent mistake by refunding everything we paid except for the original $9.99 charge once we explained what had transpired. In today's world, it is refreshing to have a company respond timely and in a caring manner to a customer's issue and to then completely rectify the problem quickly and painlessly. I will not hesitate to use VinAudit again if needed and would encourage others to feel comfortable and safe to do so as well. Bill
By Bill P.
I just purchased a vehicle history report from VinAudit and I’m genuinely impressed with how smooth the whole process was. The website was very easy to navigate, with no confusion or unnecessary steps, and I received my report within minutes. Overall, the experience was quick, straightforward, and affordable. I would definitely use Vinaudit again and highly recommend it to anyone looking for a reliable vehicle history report.
By Kirsten
I had a couple of minor issues getting everything set up the way I wanted and so I contacted customer support and within 3 hours they got back to me and took care of my issues. Haven't experienced support that good for many years. And their reports are really valuable and easy to understand.
By DSTAFFORDNV
I was satisfied with the feedback and customer support. I ordered a report and it was not to my liking and asked for a refund and they issued it without hassle. They are very responsive to customer feedback and the agents were very helpful and I appreciate them.
By Umair
Very good for quick vehicle history checks. It only takes a few clicks to look up any car.
By Nathaniel D.
Elle was great and was able to solve my issue quickly!
By Hani F.
