Bad quality, money wasted
This company sent another doll many different to offer on website, bad quality, don't waste your money, they not answer my messages about a refund
By Salvador R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vinaen is listed under Children's Entertainment.
Vinaen (vinaen.com) has 19 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 17 reviews with 1 star · Clear filters
This company sent another doll many different to offer on website, bad quality, don't waste your money, they not answer my messages about a refund
By Salvador R.
You scammed me Vinaen I will sue your company of fake reborn dolls
By Parvana A.
This company sent another doll many different to offer on website, bad quality, don't waste your money, they not answer my messages about a refund
By rodrigo A.
DO NOT buy from Vinaen!!!!. Ordered a 22 inch real life doll for my grand daughter and received a 12 inch plastic doll. Paid $85 and received a $10 doll at most. After numerous attempts to contact them about return, they offered me $30 to keep and give to a "poor "(their word) child. To return USPS will cost $65. So I'm stuck with a doll I didn't order, don't want and may be out of the initial order cost/shipping!
By JUNE B.
Do not trust this reborn doll company, they steal other artists pictures and use them without permission, They have taken my Elly Knoops Luca dolls pictures off Ebay without asking and are passing it off as there own work. do not buy from them, my Ebay name is pebebenursery artist Sandra jensen.
By Sandra Laville J.
Sent wrong item. Their question was, you don't like her? Omg that not the point I didn't get what I wanted to give my grand daughter for her birthday. Waiting on them to resolve this issue. It has been a few day since I heard from this company.
By Laura G.
SCAM!!! STAY AWAY
By AA
This company is a complete SCAM!! Stay away! You will get a disgusting looking vinyl doll that smells terrible! And you’ll be stuck with it, cause shipping it back is to expensive! I have reported this company and will continue to do so. I also reported their website!
By Jill