Customer Service Iffy
I ordered 2 cabinets and it wasn't Villohome's fault but they were back ordered. For a while I was willing to wait. I contacted company trying to cancel order. Never heard back from them until I got the email that they were on their way. At this point I just refused delivery from FedEx when they arrived.
By Barbara P.
Response from villohome.com· Nov 19, 2024
Hello Barbara, As you know, our team is already in contact with you in regards to this matter and we are trying our best to bring a satisfactory resolution for you asap. We understand that this incident must have caused you an inconvenience. You can rest assured that we are actively looking into this matter on a priority basis. Thank you for your patience. Regards, Villohome Team.


