3 stars for nice hat but return cost ridiculous.
3 stars for nice hat but medium way too big even when adjusted. Nearly £6 for return! Will not be using village hats again. Now waiting for refund.
By Sue S.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
98 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hats, caps & berets from around the world. Shop our growing selection of iconic brands, styles and colors. 16000+ Reviews. Click or Call 888-847-4287.
Village Hat Shop (villagehatshop.com) has 98 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 4 reviews with 3 stars · Clear filters
3 stars for nice hat but medium way too big even when adjusted. Nearly £6 for return! Will not be using village hats again. Now waiting for refund.
By Sue S.
Lieferungszeit gut, Hüte hübsch und gutes Preis-Leistungsverhältnis, aber für die, die ich zurückgeschickt habe, habe ich das Geld erst nach 5 Wochen, mehreren E-Mails, einer negativen Bewertung hier und bei den Produkten auf deren Internetseite bekommen.
By Sasha W.
I had a decent experience offering a bucket hat. That said, I didn't have to send the hat back. Looking into buying a second hat from them I realised you have to pay your own postage (almost £5) to return the hat. For a £20 hat it's a big chunk of the value to essentially try on a hat and realise it's not right for you. So I guess that's my note of caution.
By Mike P.
I ordered three flat caps and a newsboy hat. I had to send one hat back that was too small and had to pay for shipping and also read that all the hats were made in China. Not what I expected.
By Henry